deafweekly

editor's note

 

October 17, 2007

Editor: Tom Willard

Deafweekly is an independent news report for the deaf and hard-of-hearing community that is mailed to subscribers every Wednesday and available to read at www.deafweekly.com. Please visit our website to read current and back issues, sign up for a subscription and advertise. Deafweekly is copyrighted 2007 and any unauthorized use, including reprinting of news, is prohibited. Please support our advertisers; they make it possible for you to receive Deafweekly at no charge.


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EDITOR'S NOTE
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Dear Deafweekly Readers:

I am sorry that I have not been able to keep up with writing the Deafweekly in recent weeks. I have been experiencing some depression and finding it increasingly difficult to immerse myself in the details of every deaf-related murder, car crash, suicide, drowning, rape and assault that comes down the pike. It is not conducive to recovery. It is also discouraging to seldom get any feedback and to have my request for a small annual donation go ignored. It’s hard to keep working at something when very little appreciation is shown for your efforts.

I am not giving up on Deafweekly; but I just need a break before I can resume my duties. In the meantime, some people would like to share news with you of their products, services, events and job opportunities, so I am including this information below. Thank you for your patience and if you want to respond to this note, please CLICK HERE to send an email. Thank you.


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SPONSORS
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Discounts on Popular Items Ending Soon

Take advantage of 25% discounts on the following popular products. These sales end October 18, 2007.

1) Access Alarm Clock (GAD-A4-120)
Uniquely styled alarm clock with built-in lamp and three alerting options. Now only $52.45!

2) "Through Deaf Eyes"
Book and DVD based on landmark Smithsonian exhibition, "History Through Deaf Eyes". Interviews with deaf community leaders and works by deaf media artists are featured on the DVD.
Book (B1036) Now only $30.00!
DVD (DVD214) Now only $18.75!

4) GE Amplified Phone with Caller ID and Vibrating Alert (GE-PHONE4)
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It’s the freedom of VRS and the convenience of Video Mail and Missed Calls – complete with the service and commitment of Hamilton Relay.

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Attention: ASL and Deaf Culture Teachers...

Another exciting new product by THOMAS HOLCOMB and ANNA MINDESS is now
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Visit www.treehousevideo.com to order.

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1. A DVD for each student;
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3. 18 potentially awkward situations are presented with three possible solutions for each scenario;
4. Reading materials on the history of deaf community events;
5. Worksheets to compare deaf culture with American mainstream"hearing" culture;
6. Reaction sheets to help your students process their feelings about attending deaf community events;
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8. Tips on how to locate appropriate deaf community events to attend, how to meet deaf people , and how to initiate and develop friendships with deaf individuals;
9. A bonus section with opportunities to increase awareness of the following features of ASL: listing, fingerspelling, repetition, and back channel feedback

Have your bookstore contact info@treehousevideo.com now to order bulk copies of the A SIGN OF RESPECT DVDs for your classes.

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IT'S HERE!! IT'S HERE!!

The Celebration of Sign 2007 is coming THIS WEEK to TPAC'S Polk Theatre. This is YEAR 9 in the history of the show, and people come from all over the U.S. to be involved! We hope you will join us as Shoshannah Stern emcees the show along side of performances by Crom Saunders and Zendrea Mitchell and a slew of additional performers.

If you like Sign Language in combination with music or dance or comedy or film… you need to make plans and join us Saturday night at 7 PM in Nashville. There is no cost for admission, donations are appreciated. Donors are automatically registered for door prizes. CelSign is also supporting a Deaf School in Mexico by collecting clothing, food and bedding items at the show, so when you come, please be sure to bring some of those unused items from your home! Booths open at 5:30. Hope to see you there!

CelSign is sponsored in part by the Tennessee Relay Service and CSD VRS.

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Sixth Annual JDSR Retreat!*

*Welcome **Jewish* *Deaf and Hard of Hearing Singles including Divorced and Widowed Worldwide, of any level of Judaism and way of communication*

Where: Washington DC (right in the heart, near White House)
When: December 14-16, 2007

Join for fun, learning, outing, meals, and more packed into one weekend.

*No registration at the door!*
Limited scholarships available.
Donations appreciated to fund these scholarships!

Contact us for the retreat form/membership form and/or for more information.

Email: Landau9@optonline.net
Fax: 908-352-7395
Write: JDSR PO Box 2005, NY NY 10159-2005

If VP, please email first to request.
For more info: http://www.njcd.org/ourway/sections.php?id=C0_70_9

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Now available -- an exciting new training package on Deaf Culture created by two internationally known experts on Deaf Culture and Deaf/hearing relations, Dr. Thomas Holcomb and Anna Mindess. Cultural Detective: Deaf Culture provides trainers with complete instructions on how to facilitate a dynamic, comprehensive learning session and is part of the respected Cultural Detective series which has produced training tools for over 40 different cultures. It is designed to develop cross-cultural competence through an examination of values, attitudes and expected behaviors. Participants analyze critical incidents between Deaf and hearing individuals and learn strategies to build cultural bridges.

See www.culturaldetective.com/package.html#DEA

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New! Sony Technology for Teaching and Learning ASL

SANS Inc. is the exclusive licensor and developer of the Sony Virtuoso™ and Soloist Language Learning Instructional Software. With our software plug-ins for ASL and video camera, teachers and students can now easily communicate visually in an instructional classroom. Students are able to view lessons and digitally record their responses. Each student’s work can be saved in a LAN folder, reviewed, and assessed by the instructor at any time --- eliminating the need to lug stacks of video tapes! Contact us at sales@sansinc.com to arrange an on-site demo or visit at www.sansinc.com.

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WCI. Providing Solutions for People with Hearing Loss.

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America's funniest ASL comedian!

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EMPLOYMENT
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You can advertise your job openings here for just $20 a week (up to 100 words, 10 cents each add'l word) and reach over 7,000 Deafweekly subscribers. Our website gets an additional 3,000+ page views each week. Start spreading the news! To place your ad, send the announcement to mail@deafweekly.com.

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Mental Health Counselor/ Hard of Hearing Specialist

Position will devote 50% of time to mental health services and the remaining 50% to other counseling and advocacy. The counselor will also take on outreach and services to the Hard of Hearing community. A master's degree in Counseling, Social Work, psychology or closely related field required. Please visit our website for more details. www.dcsofsd.org.

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JOB COACHING POSITIONS AVAILABLE:

Are you are a high energy person? Fluent in American Sign Language? Have your own transportation? Allies, Inc. is currently searching for individuals to fill job coaching positions. Part time and full time positions available in Northern New Jersey. Associates degree required, Bachelor’s degree preferred. NJ Driver’s license required. Competitive salary/ benefits. Please email resume to Abetso@alliesnj.org.

Successful candidates must be fluent in American Sign Language and should have extensive knowledge of Deaf culture and issues pertaining to being Deaf and hard of hearing in the work place. You should also possess excellent computer and writing skills. Please contact Alyse Betso, Director of Vocational Services at Allies, Inc. v/ 609-689-0136 extension 147 or email Abetso@alliesnj.org for more information and to set up an interview.

Alyse Betso
Director of Vocational Services
ALLIES, INC.
1262 Whitehorse Hamilton Square Road
Building A, Suite 101
Hamilton, New Jersey 08690
Office: (V & VRS): (609) 689-0136 ext 147
Cell: (609) 271-0486
Fax: (609) 581-4891
Email: ABetso@Alliesnj.org
WWW.ALLIESNJ.ORG

ALLIES, INC.~ A Life Without Limits...

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JOB OPENING
MARKETING COMMUNICATIONS MANAGER

Hamilton Relay Services is currently accepting applications for the position of “Marketing Communications Manager”.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Position summary: Executes marketing communications projects/programs that effectively promote Hamilton Relay and its products including graphics, brochures, fact sheets, websites, logos, presentations, content for publication and other promotional materials.

Preferred education, experience and skills:
Bachelor’s Degree in Business Administration, Communications, Marketing, Public Relations or related field or three to five years related work experience is required.

Strong communication skills, including outstanding writing skills is required.

Strong knowledge and or experience working with individuals or organizations within the deaf, hard of hearing and/or speech impaired communities are helpful.

Deaf and hard of hearing individuals are encouraged to apply.

Familiarity of and/or fluency in American Sign Language.

Ability to understand and carry out instructions.

Knowledge of software such as Microsoft Word, Microsoft Excel, Microsoft Access and Microsoft Publisher.

Effectively organizes and prioritizes multiple deadlines and projects.

Must possess a valid driver’s license.

Interested individuals may send all inquiries and/or resumes to www.hamilton.net/employment.html to the attention of Cindy Blase in Human Resource Department by October 19, 2007.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. Hamilton offers a competitive wage. Contact our HR Dept. at: 800.821.1831 or at: www.hamilton.net/employment.html.

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JOB OPENING
CAPTEL OUTREACH COORDINATOR
Staffed in Baltimore, MD

Hamilton Relay Services Division in Maryland currently has a full time position open for “Captel Outreach Coordinator”.

This position will be staffed in Baltimore, MD.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Position summary: Position is responsible for providing and gathering information, which will help, improve the quality of the CapTel® service and the number of customers served by Maryland Relay. Individual will devote 100% of their time to Maryland Relay specific business and will be required to travel throughout the state of Maryland as needed.

Preferred education, experience and skills:
Associate or Bachelor’s Degree or comparable work experience along with a minimum of three years public relations experience.
Experience in public relations activities.
Direct work experience with a Telecommunications Relay Service or knowledge of CapTel preferred.
Experience working with people who are hard of hearing or late deafened, including familiarity with assistive listening devices and CART.
CapTel users are encouraged to apply.
Ability to organize and prioritize work and meet deadlines.
Strong analytical and interpersonal skills.
Hold a Maryland driver’s license and ability to travel alone.

Interested individuals may send all inquiries and/or resumes to www.hamilton.net/employment.html to the attention of Cindy Blase in Human Resource Department by October 26, 2007.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. Hamilton offers a competitive wage. Contact our HR Dept. at: 800.821.1831 or at: www.hamilton.net/employment.html.

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JOB OPENING
RELAY IOWA OUTREACH PROJECT MANAGER

Hamilton Relay, Inc. currently has a full-time position open for “Relay Iowa Outreach Project Manager”. This position will be staffed in the Des Moines, IA area.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

SUMMARY OF RESPONSIBILITIES: Position is responsible for providing and gathering information which will help improve the quality of the relay service and the number of customers served by Hamilton. Objective is to offer an excellent one-on-one experience with relay users through a variety of means and venues. Individual will be required to travel.

Applicants with the ability to communicate through the use of American Sign Language are preferred. An Associate or Bachelor's Degree or comparable work experience along with a minimum of three years public relations experience is preferred. Strong written, analytical and interpersonal skills as well as a driver's license and ability to travel alone are required. Direct work experience with a Telecommunications Relay Service is also preferred. Deaf and hard of hearing individuals are encouraged to apply.

Interested individuals may send all inquiries and/or resumes to www.hamilton.net/employment.html
Or to the attention of Cindy Blase in Human Resource Department by October 26, 2007.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. Hamilton offers a competitive wage. Contact our HR Dept. at: 800.821.1831 or email at: www.hamilton.net/employment.html.

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LEXINGTON CENTER FOR MENTAL HEALTH SERVICES, INC.
Lexington School for the Deaf / Center for the Deaf
30th Avenue and 75th Street, Jackson Heights, N.Y. 11370
(718350-3143 (Voice/TTY) F (718) 3072 (FAX)
mentalhealth@lexnyc.org

POSITION AVAILABLE
CICM Case Manager
Children's Intensive Case Management Program (CICM)

Overview: The CICM program provides support services to children or adolescents with a psychiatric disability, and their families, where at least one family member is either deaf or hard of hearing. Intensive Case Managers (ICM) work intensively with a child's family and coordinate with teachers and other helping professionals to develop and carry out an individualized comprehensive service plan.

Responsibilities:

-- Carry out case management responsibilities (linkage and referral) within the Children's Intensive Case Management program.
-- Provide support for deaf and hard of hearing children up to 18 years of age and their families who have histories of mental illness and reside in the New York City metropolitan area.
-- Work to coordinate services between Mental Health Center, other Lexington affiliates and schools and agencies throughout the NYC area.
-- Ensure the provision of quality service for clients within the framework of managed health care systems.

Administrative:
-- Maintain and follow policy and procedures of the Lexington Center and ensure compliance with the regulations and requirements of City and State Departments of Mental Health.
-- Assist with program audits.
-- Liaison with community mental health and social service agencies, as needed.
-- Participate in mental health community coalition meetings and clinical conferences with MH clinicians.
-- Attend profession al workshops and seminars.

Qualifications:
-- B.A. degree
-- Four years of related mental health experience or NYS teaching certificate. (A master's degree in human services field may be substituted for two years of experience).
-- Knowledge of deaf and hard-of-hearing populations.
-- American Sign language skill required, Spanish speaking preferred.

To Apply, Email Resume to: jobopportunities@lexnyc.org or fax at (718) 350-3332

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JOB OPENING
INTERNET-BASED RELAY SERVICES PRODUCT MANAGER

Hamilton Relay Services is currently accepting applications for the position of “Internet-based Relay Services Product Manager”.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Position summary: Responsible for product management of Hamilton Relay Internet-based products/services.

Preferred education, experience and skills: Familiarity with technology along with an interest in building a bridge between consumers and technology development.

Bachelor’s Degree in related field along with a minimum of three years product development experience.

Direct work experience with a Telecommunications Relay Service preferred.

Attention to detail and accuracy.

Ability to manage multiple projects, organizing and prioritizing work to consistently meet deadlines.

Commitment to clear communication demonstrating strong written, analytical and interpersonal skills.

Communicates fluently through the use of American Sign Language and written English.

Deaf or hard of hearing individuals are encouraged to apply.

Hold a driver’s license and ability to travel alone.

Interested individuals may send all inquiries and/or resumes to www.hamilton.net/employment.html to the attention of Cindy Blase in Human Resource Department by October 19, 2007.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. Hamilton offers a competitive wage. Contact our HR Dept. at: 800.821.1831 or at: www.hamilton.net/employment.html.

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Position: Director of Operations-Interpreter Relations/Advocate

Location: Rocklin, CA

Brief summary of duties: Hands On is strategically located in a highly competitive market. Our objective of providing communication services to the Deaf and Hard of Hearing gives us the opportunity to employ motivated and sincere professionals. The Director of Operations is responsible for oversight and management of staff of 1000-plus, providing high-level administrative support, including human resources administration, posting job opportunities, screening job candidates, coordinating training of new hires with call center leadership, overseeing performance reviews and some scheduling duties. Position prepares human resources documents, drafts correspondence, records statistics and handles confidential material. The Director of Operations answers general questions and inquiries in all areas of human resources as well as assists in coordination of employee events, new hire events, charitable activities and new employee training. This position partners with the Director of Call Center operations, including day-to-day operations oversight and maintenance coordination. This position will report directly to the Vice President of Corporate Operations and MIS and will serve as a key member of the operations team.

Duties and Responsibilities: Set and manage performance targets; Ensure staffing levels are met and managed; Relationship management and interpersonal skills; Communication, influencing and negotiation; Policy development and implementation; Project management; Problem solving and decision-making; Call Center Manager/VI/VRI/CI; Bonus programs are developed and distributed; Coaching and people management

Minimum Qualification Requirements: Professional and positive approach Self-motivated Strong in building relationships and able to communicate at all levels Team player and able to work on own initiative Dynamic and creative PC literate with Word, Excel and PowerPoint At least three years of job experience in human resources- focused position. Two- or four-year degree in business or related field. Desire to help a growing organization to continue to grow through organizational support, idea generation, team leadership and training. Knowledge of benefits administration, staff communications, record keeping, vacation scheduling and the ability to address staff needs as they arise. Must possess good communication skills and carry out responsibilities in a very professional, customer service manner. Candidate also must be able to work in a fast-paced environment. Must be a CODA, Interpreter, or someone very familiar with the Sign Language Interpreter Community. Nationally Certified Interpreter preferred

Application deadline: Until Filled

Our mission is to enhance effective communication. Our dedicated staff is committed to excellence; and strives to delight our customers. Our compensation and comprehensive benefits package are designed to attract individuals with the skills necessary to build a company viewed as a leader in our industry.

Visit us at: www.hovrs.com.

Please submit your resume or application to: Hands On Video Relay Services, Inc.
FAX: (916)435-5878
EMAIL: jobs@hovrs.com.

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JOB OPENING
RHODE ISLAND OUTREACH COORDINATOR

Hamilton Relay, Inc. currently has a full-time position open for “Rhode Island Outreach Coordinator”.

Location: Rhode Island Area

Position summary: This full time position is responsible for promoting Rhode Island Relay, thereby increasing the number of relay customers. Individual will be required to travel as needed.

Preferred education, experience and skills:
-- Fluent in American Sign Language
-- Strong written, analytical and interpersonal skills
-- Hold a valid driver’s license and able to travel alone
-- Direct work experience with a Telecommunications Relay Service preferred. Strong knowledge and or experience working with individuals or organizations within the deaf, hard of hearing and/or speech impaired community are helpful.
-- Reside in the state of Rhode Island

Interested individuals may send all inquiries and/or resumes to www.hamilton.net/employment.html
to the attention of Cindy Blase in Human Resource Department by October 19, 2007.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. Hamilton offers a competitive wage. Contact our HR Dept. at: 800.821.1831 or at: www.hamilton.net/employment.html.

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HUMAN RESOURCES RECRUITMENT COORDINATOR

Society's Assets, Inc. is seeking a qualified individual to work as a full-time HR Recruitment Coordinator at the Wisconsin Telecommunications Relay System. The Wisconsin Telecommunications Relay System (WTRS) is an important public service available for thousands of people who are Deaf, Hard of Hearing, and/or Speech Disabled. We are looking for a dynamic recruitment pro with a proven track record of success. We are looking for a high energy, positive and creative Recruiter. Society's Assets, Inc. offers a competitive compensation and outstanding benefits package.

Primary Responsibilities
Monitor staffing needs.
Write/develop ongoing creative advertising material.
Develop strategic planning for recruitment opportunities.
Ongoing recruitment and testing to meet hiring expectations.
Screen, interview and hire employees.
Provide successful outcome hiring reports.
Assist employees with employment related issues.
Supervise employees in the HR Department.
Provide training, coaching and creative problem solving assistance related to supervisory and administrative issues.
Ensures quality services for our customer base.
Create a positive environment in which employees can carry out the company’s values and mission statement.

Qualifications
Bachelors Degree in Human Resources Management, Business Administration, or related field. Comparable experience and/or other qualifications will be considered.
Work experience in the field of Human Resources or other job related field.
Supervisory and Management experience.
Experience in training employees.
Strong interpersonal, organizational, and problem-solving skills.
Familiarity with a variety of computer programs including Microsoft Excel
Knowledge of Deaf Culture and American Sign Language preferred.

Send cover letter and resume to:
Carol Ann Wolf, MSH
Human Resources Director
WTRS – SAI, Inc.
8383 Greenway Blvd.
Suite 90
Middleton, WI 53562
EOE/AA

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ADVERTISING / MARKETING RESEARCH ADVISOR

Verizon’s domestic TeleRelay Services (TRS) Division is accepting applications for an Advertising/Marketing Research Advisor. In this position, you will be responsible for the creative direction, production, financial and operating performance of all advertising efforts for both the IP-RELAY (www.IP-Relay.com) product suite and State TRS contracts. The Advertising/Marketing Research Advisor will serve as a marketing resource for the entire organization but efforts will be focused on defining and implementing promotional efforts to increase traffic to all products within the IP-RELAY suite and ensuring positive user experiences.

Key areas of responsibility include:
– Manage relationships with print and online vendors (magazine editors, website managers, Google and Yahoo! Account representatives, e-mail list managers, etc.) associated with advertising needs for IP-RELAY and State TRS.
– Manage all advertising placements, including: print placements in key community publications and ongoing sponsorship publications, web banner advertising, html e-mail advertising, blogosphere advertising, and Google and Yahoo! keyword advertising programs.
– Support marketing communications in the design, production and distribution of all marketing collateral to support IP-RELAY products and State services. Work closely with product management and marketing communications to define integrated marketing campaigns to support successful growth of current products, launches of new products/enhancements and ongoing brand equity building.
– Create and monitor online customer feedback loops that improve customer relationships and open a forum for product improvement suggestions.
– Assist in production of state proposals (editing, page layout, graphic design).

Well qualified candidates will possess the following:
– Proven track record of developing and executing marketing, communications and branding strategies in support of business objectives for a Fortune 100 company. Ad agency experience is a plus.
– Web design experience is required, including working knowledge of HTML and JavaScript.
– Strong written and verbal communications skills required as well as the ability to handle a large volume of work, often under tight deadlines.
– Able to pass a drug screen and background check prior to hire.
– Bachelor's degree or equivalent experience required, Master’s or advanced degree a plus.
– Washington DC area is preferred location, no relocation assistance available.

In addition to a competitive base salary and annual performance bonus, we offer an outstanding benefits package that includes Medical, Dental, 401 matching, Health/Dependent/Commuter Savings Accounts, Employee Discounts and Educational Assistance.

To apply for this position, please go to the corporate job site at www.verizonbusiness.jobs to search US positions (Reference ID XX62703) and upload your resume.

We live diversity and equal opportunity.

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Pressley Ridge, a nonprofit social services organization based in Pittsburgh PA, has a number of positions open in their Deaf Services requiring ASL fluency. Openings include: Mental Health Specialist, Classroom Teachers, Houseparent, Residential Supervisor, and overnight Counselor. Full details and contact information can be viewed at www.pressleyridge.org/careers or by emailing to bgibbons@pressleyridge.org.

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Warwick Family Services / MCC, Inc,
800 Clarmont Avenue, Suite B
Bensalem, PA 19020
267-525-7000
267-525-7014 ( FAX)

EMPLOYMENT OPPORTUNITIES
Therapeutic Staff Support—TSS Professionals


Looking for an enticing job that challenges your character and skills? Look no further! Working with children in an apprenticeship role will instill you with new skills that can be used in fields such as: psychology, education, business and government.

You will learn the magical art of healthy working relationships in the classroom, conjuring boundaries with children and learn the valuable trade of managing children’s behaviors.

You will be provided with resources and support from the behavior specialist on a weekly basis. Have strong “people’s person skills? You will find this job to be a good fit, and for those who strive to be a “people’s person” the behavior specialist s will teach you valuable skills to help you be successful in the workplace environment.

TSS candidates must possess a bachelors degree in Psychology, Social Work, Human Services or related field and one year previous work experience with children or at minimum 60 college credits and three years work experience with children.

TSS Aide candidates must possess a high school diploma and two years of verified volunteer or paid work experience with children.

All applicants must be proficient in American Sign Language (ASL).

Case assignments are generally in a school setting, however some clients require services in the home. Work hours vary from ten to thirty hours per week based on approved client hours and staff flexibility to accept more than one assignment. Work is available in Philadelphia and Bucks County.

For immediate consideration please email your resume to mstoll@warwickfamilyservices.com or via fax to 267-525-7014.

For additional information about our company log on to our website
www.warwickfamilyservices.com.

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Position: HR Director
Hands On Video Relay Services, Inc.
Location: Rocklin, CA

Brief summary of duties:
Hands On is strategically located in a highly competitive market. Our objective of providing communication services to the Deaf and Hard of Hearing gives us the opportunity to employ motivated and sincere professionals.
Directs employee and management-focused programs, services and consultation to enhance the organizations performance consistent with company’s established mission, vision, values and leadership traits. Provides direction to senior management on HR strategy and policy.

RESPONSIBILITIES:

Develops objectives and directs staff in the research, design and execution of HR related services, programs or initiatives including compensation, benefits, HRIS, safety, security, training, organizational development, employee relations and recruiting.
Oversees and implements programs and policies designed to protect the Company and employee interests in accordance with policies and state/federal laws and regulations.
Develops, tracks and maintains HR related budgets. Ensures departments operate within established parameters.
Interacts with senior management team on organizational development, succession planning, and strategic planning. Mentors senior management with respect to human relations and managing staff.
As necessary, performs other duties as required.
Minimum Qualification Requirements:
Requires a Bachelor’s degree or equivalent training

KNOWLEDGE AND EXPERIENCE:
Requires 12+ years experience in all areas of Human Resources including Employee Relations, Recruiting, Compensation, Benefits, Strategic Planning and Organizational Development
Demonstrated experience in strategic HR planning and execution

LICENSES AND CERTIFICATIONS:
Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) preferred

ADDITIONAL DESIRABLE QUALIFICATIONS:

Masters degree in business

SKILLS AND ABILITIES:
Advanced Microsoft Office skills
Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships with persons contacted in the course of performing assigned duties including Company management, investors, and outside business associates
Strong attention to details
Ability to lead, mentor and influence senior management on a regular basis.
Excellent advocacy and persuasive skills
Ability to maintain confidentiality

PROBLEM SOLVING AND DECISION MAKING:
Develops solutions to a variety of complex problems; ensures solutions are consistent with organization objectives

SUPERVISORY RESPONSIBILITY:
Manages exempt and nonexempt staff; makes hire, termination, promotion and salary decisions

TRAVEL REQUIREMENTS:
Travel to and from company’s multiple call centers

Application deadline:
until filled

Our mission is to enhance effective communication. Our dedicated staff is committed to excellence; and strives to delight our customers. Our compensation and comprehensive benefits package are designed to attract individuals with the skills necessary to build a company viewed as a leader in our industry.

Visit us at: www.hovrs.com

Please submit your resume or application to:
Hands On Video Relay Services, Inc.
FAX: (916)435-5878
EMAIL: jobs@hovrs.com

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JOB OPPORTUNITIES AT GLAD

GLAD is an Affirmative Action Employer with equal opportunity for men, women and people with disabilities. For more information on the following positions, please go to: www.gladinc.org. The status of all positions is: Regular, Full-time, Non-Exempt, Full Fringe Benefits unless otherwise noted. All positions are open until filled.

Regional Director – Riverside
Director of LIFESIGNS – Los Angeles
Community Interpreter – Bakersfield
Community Interpreter – Los Angeles
Lead Dispatcher – Los Angeles
Community Advocate – Los Angeles
Community Advocate – Ventura
Hard of Hearing Specialist – Riverside

If interested for any of these positions then please submit resume and application to:

Jeff Fetterman
Human Resources Specialist
Greater Los Angeles Agency on Deafness, Inc.
2222 Laverna Avenue
Los Angeles, CA 90041
V/TDD: (323) 550-4207
Fax #: (323)550-4204
E-mail: jfetterman@gladinc.org

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DEAF SERVICES CENTER
MILESTONES COMMUNITY HEALTHCARE, INC

614 N. Easton Road, Glenside, PA 19038
215-884-9770 TTY/V 215-884-9774 FAX/VP

Deaf Services Center (DSC) offers culturally competent, linguistically accessible treatment for individuals who are Deaf or Hard of Hearing and in need of behavioral health services. This is an opportunity for a motivated individual to join a dedicated group of professionals who give new meaning to the term teamwork. E.O.E.

OPERATIONS DIRECTOR FOR COMMUNITY MENTAL HEALTH SERVICES (Full Time Position) MA, MS, MSW in field related to human services treatment and minimum of 5 years post masters experience in behavioral health treatment of Deaf individuals. Advanced ASL fluency required. Strong leadership, administrative and supervisory experience required to oversee three programs: Partial Hospital, Case Management and Outpatient Services. Strong organizational and interpersonal communication skills (both in person and in writing). Strong ability to manage and complete multiple tasks, priorities and projects. Familiarity with psychiatric treatment models and financial management. Ability to lead, teach, advise and motivate staff and consumers. Ability to establish program priorities, goals and outcome measures and conduct program evaluation and modification as necessary. Ability to develop program policies and procedures that promote consumers’ growth, independence and social relationships. Ability to establish and maintain positive relationships with Deaf consumers and their family members, staff, supervisors and government, public and private entities.

Responsibilities include:

-- Regulatory Compliance -Insure compliance with the health, safety, and occupancy regulations and contract requirements of all relevant Governmental and professional accreditation entities. Assure the maintenance of DPW and other licensures as required.
-- Budget -Insures that program expenses are kept within budgetary limits. Work with Vice President/COO and other fiscal management personnel to develop yearly budgets. Work with Program Directors and Assistant Program Directors to ensure budgetary compliance.
-- Supervision -Maintain a supervisory process including both individual and group meetings of all program staff for direction, guidance and support. Communicate agency policies and procedures, client information, and all other relevant information to staff as needed.
-- Personnel -Oversee and recruit, hire and train qualified staff to provide sufficient supervision and support to meet client needs, agency standards, and contractual or regulatory requirements. Develop department/division standards in compliance with agency policies.
-- Liaison - Maintain effective working relationships with clients, officials, families and agency personnel. Insure full participation in an interagency planning process for individual clients as well as for service system development and problem solving. Provide ongoing communication with psychiatric service providers such as the psychiatrist, therapists and specialized consultants or practitioners as well as county and state governmental agencies

We are growing! Come be a part of our Professional TEAM!

Send your letter of intent and resumes to:
Linda Sivigny, Office Manager/HR
Milestones Community Healthcare, Inc. - Deaf Services Center
614 N. Easton Road, Glenside, PA 19038
Email: lsivigny@salisb.com or Fax: 215-884-9774

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EMPLOYMENT OPPORTUNITY

Position: Product Manager, Relay Services
Location: Hackensack, NJ

This position is responsible for managing the company’s product portfolio of new and existing Internet-based relay products, services, features and platforms, in timely response to customer, market, competitive, and operational requirements.

This position includes the following responsibilities: (i) manage new and existing relay product/service offerings for deaf and hard-of-hearing customers; (ii) drive product/service development/management process within the company and with outside vendors, producing and iterating specifications throughout; (iii) develop and implement customer research and cultivate first-hand understanding of customers; (iv) monitor product/service performance and drive product/service lifecycle changes as required; (v) participate in development and management of overall customer communications strategy and customer/trade promotion strategy; (vi) develop pricing/offers and pursue initiatives for new business development. This position reports to the Vice President of Product Management.

QUALIFICATIONS:

Technical or marketing degree with 4-6 years of product management experience; telecommunications or hearing/speech industry experience desirable
Ideal candidate must enjoy technology and its use in building bridges among the Deaf, hard of hearing, and hearing communities
PC literate for analyses and forecasts/budgets
Able to juggle multiple projects & changing priorities with enthusiasm; be able to give clear direction to ensure deadlines are met and quality results are achieved
Excellent verbal, written and presentation skills
Attention to detail and accuracy
Work with minimal supervision to coordinate activities with internal departmental staff and contractors
Knowledge of or interest in people with hearing loss; American Sign Language conversational abilities very desirable, or willingness to learn required
Ability to travel, especially on weekends, required

Application deadline: Until filled

Please submit your resume or application to: hr@goamerica.com

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EMPLOYMENT OPPORTUNITY

Position: Product Manager, Hard of Hearing Products & Services
Location: Hackensack, NJ

This position is responsible for managing the company’s portfolio of new and existing products and services geared to, but not limited to, the Hard of Hearing market (e.g., hearing-aid compatible mobile phones, Internet-based captioned telephone service, voice carry over services), in timely response to customer, market, competitive, and operational requirements.

This position includes the following responsibilities: (i) develop, recommend, and implement strategic/tactical product/service offerings primarily targeting (but not limited to) the Hard of Hearing Market; (ii) manage new and existing product/service offerings for hard-of-hearing customers; (iii) drive Hard of Hearing product/service development/management process within the company and with outside vendors, producing and iterating specifications throughout; (iv) develop and implement customer research and cultivate first-hand understanding of customers; (v) monitor Hard of Hearing product/service performance and drive product/service lifecycle changes as required; (vi) participate in development and management of overall customer communications strategy and customer/trade promotion strategy; (vii) develop pricing/offers and pursue initiatives for new business development. This position reports to the Vice President of Product Management.

QUALIFICATIONS:

Technical or marketing degree with 4-6 years of product management experience; telecommunications or hearing/speech industry experience desirable
Ideal candidate must enjoy technology and its use in building bridges among the Deaf, hard of hearing, and hearing communities
PC literate for analyses and forecasts/budgets
Able to juggle multiple projects & changing priorities with enthusiasm; be able to give clear direction to ensure deadlines are met and quality results are achieved
Excellent verbal, written and presentation skills
Attention to detail and accuracy
Work with minimal supervision to coordinate activities with internal departmental staff and contractors
Knowledge of or interest in people with hearing loss; American Sign Language conversational abilities very desirable, or willingness to learn required
Ability to travel, especially on weekends, required

Application deadline: Until filled

Please submit your resume or application to: hr@goamerica.com

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INDEPENDENT CONTRACTORS NEEDED

Position: i711 Relay Specialist
Location: Hackensack, NJ

We are seeking independent contractors to help drive i711 relay services revenue by assisting customers with installing required hardware and/or software and by providing remote and/or onsite customer training to ensure positive, sustained, and increasing customer usage of i711 relay services.

i711 Relay Specialists have the following responsibilities, among others: (1) complete an assigned number of remote installations of i711 VRS per month; (2) review and approve customer applications for webcams, and conduct follow up interactions with customers until installation and usage is confirmed; (3) provide technical assistance to customers requiring help in setting up webcams, updating their videophone directories, and placing VRS calls; (4) participate in trade shows and community events, with an emphasis on qualifying prospects, capturing installation leads, and arranging for fulfillment; (5) provide remote and/or onsite customer education and training on using i711 relay services; and (6) provide, on an escalation basis, second-tier customer support and/or technical assistance to relay users, in collaboration with the Customer Support team.

QUALIFICATIONS:

4-year college degree or equivalent experience in a sales-, technical-, or community-related field
Self-starter with firsthand experience and knowledge of what it takes to “sell” relay services in a highly-competitive marketplace
Able to work effectively both in a team environment and independently, with minimal supervision
Demonstrates strong interpersonal, communication, and presentation/teaching skills
Able to multi-task effectively in a fast paced environment, with strong follow-through on a wide variety of details
Demonstrates strong analytical, problem-solving, and decision-making skills
Able to travel to and from customer premises by private car and/or public transit
Able to work on a flexible schedule in order to meet sales and customer needs (some weekend and evening work time required)
Able to read and write large volumes of email and instant messages (IM)
Knowledge of or interest in people with hearing loss and communication challenges
Conversational fluency in American Sign Language (ASL)
3 years experience with Microsoft Windows, Microsoft Office applications, and with using the Internet
Troubleshooting experience on PC and Macintosh; desktop support certification a plus
Technical experience with videophones, webcams, videoconferencing software, residential firewalls/routers, and wireless devices, or willingness and aptitude to learn
Experience presenting product information directly to end-user customers
Experience working in a customer service role preferred

Application deadline: Until filled

Please submit your resume or application to: hr@goamerica.com

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