deafweekly

 

September 22, 2010
Vol. 6, No. 46

Editor: Tom Willard

Deafweekly is an independent news report for the deaf and hard-of-hearing community that is mailed to subscribers on Wednesdays and available to read at www.deafweekly.com. These are the actual headlines and portions of recent deaf-related news articles, with links to the full story. Minor editing is done when necessary. Deafweekly is copyrighted 2010 and any unauthorized use is prohibited. Please support our advertisers; they make it possible for you to receive Deafweekly.

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Last issue's most-read story: RIDOR IN JAIL? YES HE IS! / The Deaf Sherlock
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NATIONAL
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Washington, DC
FCC SETTLES INVESTIGATIONS OF PURPLE COMMUNICATIONS, INC.
On Monday, the Federal Communication Commission’s Enforcement Bureau released a consent decree with Purple Communications, Inc. that requires the company to pay approximately $22 million to the Telecommunications Relay Service (TRS) Fund, resolving Bureau investigations into whether Purple overbilled the TRS Fund by artificially inflating TRS usage. The issues under investigation by the Enforcement Bureau included whether the company unlawfully offered financial incentives or rewards simply to inflate TRS usage and billables, and double-recovered for certain business-related calls. / FCC (PDF)

Salem, OR
DREAM FULFILLED, 'EXTREME MAKEOVER: HOME EDITION' CREW DISSIPATES
Production crews for "Extreme Makeover: Home Edition" packed up and left the Oregon School for the Deaf last Tuesday and will be sending in a team to clean up the grounds. "So it looks like they were never here," dorm counselor Ed Roberts said. That isn't likely, considering the shiny new energy-efficient dorm and the revamped Nightmare Factory that "Extreme Makeover" left on campus. All of the Salem area will get to celebrate OSD's "Extreme Makeover" on Oct. 31, when the episode is scheduled to air on ABC. / The Statesman Journal

See Also OREGON SCHOOL FOR THE DEAF MARKS 140TH YEAR / The Statesman Journal

Vancouver, WA
ACID ATTACK HOAX PERPETRATOR BETHANY STORRO FACES 3 FELONY THEFT COUNTS
A Washington state prosecutor said today that it was a simple decision to charge a woman with theft after police said she admitted to fabricating the story of a stranger splashing acid in her face and then collecting $28,000 in donations from the community. Bethany Storro of Vancouver, Wash., was charged with three counts of theft on Monday, several days after authorities said she acknowledged the Aug. 30 hoax in which she put caustic drain cleaner on her own face, causing chemical burns. She had originally claimed she was attacked by a black woman. [Ed. Note: Storro has been identified in other news articles as being deaf.] / AOL News

Williamsburg, VA
DEAF MURDER SUSPECT'S TRIAL CONTINUED AGAIN
The trial of Oswaldo Elias Martinez, the deaf man charged with murder in the 2005 death of a Williamsburg woman has been delayed again. The defense wants yet another evaluation to determine whether he is fit for trial, though prosecutors are convinced otherwise. Martinez was scheduled Thursday for a competency review in Williamsburg-James City County Circuit Court. Instead the case was again continued, as it has been more than a dozen times over five years, so doctors from Gallaudet University can conduct an independent competency exam of Martinez, who cannot hear or speak and does not understand English. / Daily Press

West Palm Beach, FL
WEST PALM BEACH MAN CHARGED WITH ASSAULTING HIS PREGNANT, DEAF GIRLFRIEND
A West Palm Beach man was arrested on Monday for allegedly punching his deaf, pregnant girlfriend and preventing her from going to the hospital. Terrell Levine, 34, faces aggravated battery, aggravated assault and kidnaping charges after a fight over his smoking inside of their home escalated Sunday night. Yesterday, Judge Krista Marx ordered Levine held on $50,000 bond. / The Palm Beach Post

Bucks County, PA
BUCKS COMMISSIONER INSULTS DEAF PEOPLE
Charles Martin, Chairman of the Bucks County (PA ) Board of Commissioners insults deaf people, while Republican candidate for Lt. Governor James Cawley sits next to Martin and says nothing. Is this a display of real Republican values? / YouTube

Harrisburg, PA
HOUSE PANEL CONSIDERS SCHOOL FOR THE DEAF CAMPUS SALE PRICE
The estimated cost of ridding the former Scranton State School for the Deaf campus of environmental problems and rehabilitating selected buildings is between $25 million and $30 million, a state official told a House panel Monday. The high remediation costs are a major reason why the state and neighboring Marywood University agreed on a $500,000 sale price for the 10-acre Green Ridge property, said Bradley Swartz, chief of the Department of General Services land management division. / The Times-Tribune

Flint, MI
SIGNS OF OPPOSITION LINE MICHIGAN SCHOOL FOR THE DEAF
It was in response to a business proposal that would bring big changes to the Michigan School for the Deaf next spring. The signs are gone now, but they sent a very clear message to people driving along that particular stretch of Miller Road. It tells another school and developer to leave their property alone. "Don't take away our land." "We love our campus." "Don't demolish the Thelma Heck Building." No one knows who is responsible for the signs, but they appeared in front of the Michigan School for the Deaf in Flint early Tuesday morning. / WJRT

Fulton, MO
PETITION: TERMINATE SUPERINTENDENT OF MISSOURI SCHOOL FOR THE DEAF
We, the people as the taxpayers, parents, MSD alumni, and teachers/staffs of Missouri School for the Deaf, are gravely concerned what our Superintendent Barbara Garrision’s actions were doing inappropriate and poor job. We assure you that she is responsible for her results. We propose to end all the problems that by making the request that you shall terminate Barbara Garrison as the superintendent of Missouri School for the Deaf. / Petition Online

Brattleboro, VT
PROGRAM LAUNCHED FOR DEAF, AUTISTIC STUDENTS
As the number of children with autism continues to grow, so does the number of deaf young people diagnosed with the developmental brain disorder, according to Robert Carter, president of the Vermont Center for the Deaf and Hard of Hearing. The center has responded by launching the nation's first deaf-autism program, which started classes Aug. 30. "We use a lot of the same approaches in our regular curriculum," Carter said of the new program. "We adapted them so they are more suited for deaf autistic children." / Brattleboro Reformer


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Sorenson Video Relay Service® (SVRS®) is an industry leading communication tool for the deaf community provided by Sorenson Communications. Created with high-quality video technology, SVRS brings life into the conversations of our customers as they call family, friends, and business associates at no cost through a professional SVRS sign language interpreter and a cutting-edge videophone. SVRS is provided 24-hours a day, and 365 days a year, connecting the deaf and hard-of-hearing to anyone at their convenience. For more information, visit the SVRS Web site at www.sorensonvrs.com.

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5th Annual New Jersey Deaf Exposition
on SATURDAY, OCTOBER 16, 2010
at RITACCO CENTER,
1245 Old Freehold Road, Toms River, NJ 08753

WE HAVE OVER 500 CHAIRS FOR YOU
to come down and browse our Exhibits,
or see our Professional Entertainment Show or
socialize with our FREE walk-in admission.

Click for all Information and Direction as read:
WWW.NJDEAFEXPOSITION.COM

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INTERNATIONAL
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Vancouver, BC, Canada
SKILLED-INTERPRETER SHORTAGE PRESENTS HURDLE IN DEAF MD'S QUEST TO BECOME DERMATOLOGIST
For Jessica Dunkley, the toughest part of medical school was the surgical rotation: Deaf since childhood, she not only had to master complex procedures but cope with colleagues who doubted her ability to function in a high-stress arena. She studied furiously, determined to be the best-prepared student in the operating room. She made it – only to run into a daunting roadblock. It could cost as much as $250,000 a year to provide her with the help she needs to complete the program./ The Globe and Mail

Surrey, BC, Canada
MOVE SOUTH PAYS OFF FOR DEAF WOMAN
Having grown up in White Rock as a deaf person, Denise Thew knew the only way to reach her goals was to leave. Wanting to advance in her education and career – and not finding enough resources locally – the then-24-year-old boarded a plane for California. “I couldn’t accomplish what I wanted to do in the Vancouver area and so I began my search and I found that I was able to be successful if I moved.” The decision to relocate paid off. / Peace Arch News

London, England
ONE TEACHER FOR 142 DEAF CHILDREN IN BEXLEY
Deaf children in the borough are having the worst start in life as a report shows it has the highest pupil to teacher ratio with 142 kids to every one. The first report of its kind called Hands up for Help, published by the National Deaf Children’s Society (NDCS) on Friday probed the levels hired by councils across the country of visiting specialists called teachers of the deaf who help school age and pre school children. / Bexley Times

Wellington, New Zealand
SHIRTS WITH A LOUD AND CLEAR MESSAGE
James Whale is deaf, but the loud shirts worn by the kids at Paremata Kindergarten are one message he will get loud and clear. The kindy's children – including James' brother Cameron – staff and parents are just one of the many groups in New Zealand that exercised questionable fashion judgment last Friday and participated in Loud Shirt Day, in an effort to raise funding for children with cochlear implants. / The Dominion Post

Whangarei, New Zealand
DJ GIGS FOR THE DEAF
Margie Davis wants to create a musical experience for people with hearing disabilities. Her goal is to DJ dance events to be enjoyed by deaf and hearing audiences. Large screens would feature videos of people signing the lyrics in rhythm, while intelligent lighting would represent different musical instruments. Deaf people making their own music videos is also a dream, she says. The passionate solo mother-of-five has been using New Zealand Sign Language for most of her life as she grew up with a deaf cousin. / Whangarei Leader

Auckland, New Zealand
MICHAEL ALLEN -- HEARING IN COLOR
As a 13-year-old, I stood on stage in the school speech competition, trying to ignore my jangling nerves, and declared that if I won $1 million I would buy a new pair of ears. Not even a lifetime supply of ice creams or theme park tickets could tempt me, I told the whole school. I just wanted two ears that worked. Born profoundly deaf, I had been given a 5 per cent chance of ever being able to speak intelligibly. With the odds stacked against me, I never thought I would win the speech competition that day at Waikowhai Intermediate in Auckland. I also never dreamed that 14 years later I would be able to hear with the help of two cochlear implants. / The Aucklander

Gladstone, QLD, Australia
5-YEAR-OLD DEAF CHILD LOVES TO DANCE
He just loves to dance. And five-year-old Christian Lane-Krebs, who was born deaf, has never let anything stand in his way when it comes to what he loves. Performing for the second time in the Eisteddfod he is competing in the dance section to the tune of tap, jazz, ballet, song and tap and novelty. The bubbly five-year-old has said that he loves dancing, playing and getting awards for his incredible talents. / Gladstone Observer


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Video Chat Never Looked So Good!

Video chat with America’s newest 4G smartphone, the Samsung Epic™ 4G now at the Deaf Pager Store.

Powered by Android™, the Samsung Epic includes a Super AMOLED 4” screen and two cameras: one 5 megapixel camera/camcorder and a forward facing VGA camera for making video calls via Qik and Fring.

The Deaf Pager Store is the store with the devices and low-cost data plan for deaf and hard of hearing people.

See the Samsung Epic at: http://bit.ly/deafpagerstore_dw091910

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Do you teach ASL or Interpreter Training?

See why more Sign Language Studies Programs are choosing Sony instructional technology from SANS Inc. including high quality video capture. An ITP Instructor in NJ comments: "Ever since purchasing the Sony Soloist® software, the students in our Interpreter Training Program are able to analyze various skill based components of ASL and interpreting in order to improve upon their weaknesses and recognize their strengths. Students are afforded the opportunity to document and track their progress. Contact us at sales@sansinc.com to receive a product preview DVD or to arrange a demo or at www.sansinc.com.

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LIFE & LEISURE
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Medford, OR
HOW CELL PHONES AID THE HEARING IMPAIRED
New cell phones hitting the stores are geared toward text messaging, opening up a world of communication for the deaf community. People with Mobile Madness said you'd be hard pressed to find a deaf person without a texting cell phone. As newer keyboard phones have been popping up, so has a growing deaf customer base for the local phone store. Seth Roberts said the high tech devices have made deaf customers more independent, no longer needing a translator on the phone when they can now just text their message to whoever they want. / KTVL

Springfield, MO
DEAF AWARENESS WEEK STRIVES TO BRING ABOUT CHANGE IN THE OZARKS
One local organization works toward improving services for the hearing impaired. Monday night, September 20th, that group will be at the Library Center for a presentation. KSMU’s Theresa Bettmann has this report on how well the Ozarks appears to be doing when it comes to accommodating the deaf. The Deaf Awareness Group of Southwest Missouri, or DAG, was formed five years ago. It began as a chance to bring together deaf individuals and families. Now it educates the community about the needs of the deaf, and strives to make important changes. / KSMU


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The Z™ offers the best in videophone technology, providing equipment options to meet customers' individual needs and offering features not available through other VRS providers. Professional, nationally certified interpreters follow standards of service excellence above and beyond FCC requirements. Dedicated to a spirit of innovation and commitment to excellence, The Z™ continues to set the industry standard as the nation's premier VRS provider. Go to www.zvrs.com for more information on all of our products, services and features. Don't have a Z phone? You can still join The Z™ Life by calling 888.888.1116 to connect to ZVRS from any videophone!

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Heading Back to School Special
All Sonic Alert products 15% off!

Save 10% on all Sonic Alert products during the month of September! That means every sound, telephone and doorbell signaler or receiver is on sale.

Call us at 1-800-233-9130 (V/TTY) or visit us at http://www.weitbrecht.com/specials.html?utm_source=dw
For a copy of our catalog, email your request to: sales@weitbrecht.com
We’re on Facebook!

WCI. Your Single Source for Assistive Technology

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WORKING WORLD
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Fremont, CA
OHLONE OPENS DEAF STUDIES LAB
After two decades of having students practice American Sign Language using clunky VHS cassettes, Ohlone College fast-forwarded to the digital age Monday, officially opening its new Deaf Studies Lab. The spacious facility in Building 6 of Ohlone's Fremont campus provides 20 computer stations and plenty of open space for deaf students and hearing students studying American Sign Language to interact with each other. With the California School for the Deaf just a few miles away, Ohlone has about 200 deaf students and a nationally recognized program for hearing students to learn American Sign Language and become interpreters. / The Oakland Tribune

Pittsburgh, PA
DT INTERPRETING COMPLETES REVERSE MERGER WITH MORGAN EQUITIES
Privately owned Deaf-Talk LLC dba DT Interpreting, the industry leader in on-demand video sign language interpreting, announced last week that, pursuant to a stock exchange agreement, it has completed a reverse merger with Morgan Equities Group, Inc., a public company. Over 10 years old, DT Interpreting provides round-the-clock nationwide in-hospital interpreting services for the deaf. The newly merged company is named Deaf-Talk, Inc. and trades under the symbol (PINKSHEETS: MGQG). Deaf-Talk markets its services as DT Interpreting. / The Wall Street Journal

Rochester, NY
DISCOVERING DEAF WORLDS
Have you heard about Discovering Deaf Worlds? This organization is the brainchild of Dave Justice (an ASL interpreter) and Christy Smith (a deaf contestant on Survivor). To get DDW started in 2007, the pair raised funds to spend a year traveling New Zealand, Australia, Japan, China, Thailand, Nepal, India, and Cambodia in search of deaf support groups in these countries. Three years later, Discovering Deaf Worlds is an official 501(c)(3) non-profit organization dedicated to empowering deaf and hard of hearing people in developing countries. / Speak Up Librarian

Austin, TX
STATE AGENCIES OFFER UP 9,800 JOBS TO CLOSE BUDGET SHORTFALL
To the children at the Texas School for the Deaf, Mary Monckton is a sunny and engaging speech pathologist determined to help them learn to communicate. But to legislators, Monckton is an expense that Texas might not be able to afford. Hers is one of 9,800 jobs that state agencies have offered up for elimination as legislators prepare to trim billions of dollars from the 2012-13 state budget, according to an American-Statesman analysis of agency budget requests. / The Statesman

West Chester, PA
CHAD HIRES SHANNON CORTIGINE AS EXECUTIVE DIRECTOR
Following a national search, the board of directors of the Center on Hearing and Deafness, Inc. (CHAD) is pleased to announce the appointment of Shannon Cortigine, M.A., as new executive director. / CHAD


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Have you gotten your own 4G phone yet? The HTC EVOTM 4G and the Samsung Epic TM 4G remain top sellers at the Sprint Relay Store; the only wireless Android devices on the 3G/4G networks provided by none other than Sprint! With amazing video chat and camera quality capabilities; these astounding devices keep you one step ahead of the rest! As always, we offer customized plans – Sprint Relay Store Data Only Plan for the deaf and hard of hearing at only $39.99 a month! Go to www.sprintrelaystore.com and order yours today!

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Do you wear an Advanced Bionics HiRes90k or Clarion II Cochlear Implant?

Weitz & Luxenberg P.C., a leading plaintiffs’ litigation law firm, is expanding litigation against Advanced Bionics related to defective cochlear implants. If you believe that you may have received an “Important Notification” letter from Advanced Bionics about your HiRes90k or Clarion II cochlear implant in either 2004 or 2006, we urge you to contact us to receive important legal information -- even if you CI is working. Many of our clients’ cochlear implants stopped working prematurely as described in the letter. We have a Deaf attorney and VP available. To find out more, please click here and follow instructions on the screen or go to www.weitzlux.com/failed-cochlear-implants_1937570.html.

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ARTS & ENTERTAINMENT
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Oakland, CA
ART THERAPY HELPS DEAF KIDS PROCESS SEXUAL ABUSE
Art therapist Brian Berlinski works at DeafHope, an Oakland-based nonprofit that provides counseling, education and services for deaf survivors of domestic and sexual violence. Berlinski, 30, grew up in New Jersey and at 2 became deaf after contracting meningitis. Hearing aids restored 70 percent of his hearing, and from age 10 he went to classes with an American Sign Language interpreter. / San Francisco Chronicle

Madison, WI
UNIVERSITY THEATRE'S 'ACROSS A DISTANCE' IS CHALLENGING, UNCONVINCING
University Theatre's "Across a Distance" is a multimedia performance piece that tells the story of Man, a deaf storyteller, and Woman, a scientist and operatic soprano, moored on separate islands in the sea, within sight of each other but unable to communicate. Woman doesn't understand Man's sign language, and Man can't hear Woman's singing, but as time goes by, they form a bond and learn to communicate. / The Daily Page

Cotuit, MA
DOCUMENTARY SPEAKS FOR THE DEAF
Imagine you're in a busy airport -- say, JFK International in the Big Apple -- but you don't hear a sound. No jet engines roaring into the sky. No security devices beeping. No announcements on the PA system or feet shuffling or the whir-and-click of the baggage conveyor belts. This isn't an exercise in imagining some post-Armageddon "I-Am-Legend" world. Because even in that alternate reality, you'd still hear something. I'm talking about a world of hustle-and-bustle enveloped in Silence, where Quietness isn't something you seek, but an inescapable daily presence. / Cape Cod Times

York, PA
HER GOAL: PROVIDE A YORK FAIR CONCERT EXPERIENCE FOR THE DEAF
Deb Moul shares the Toyota Grandstand with many of her favorite country music artists at the York Fair each year. Moul's audience, however, is the deaf community in the crowd, as she interprets sign language at many of the grandstand performances. The 49-year-old Hellam woman has been interpreting at the fair for 10 years, and said "it's a very rewarding experience that also has perks." Although Moul is not deaf, she "grew up in a home where (sign language) was my first language," she said, noting both of her parents were deaf. / York Dispatch

Internet
CONCEPT: SOUNDTOUCH LETS THE DEAF ENJOY MUSIC THROUGH VIBRATION
If you're deaf you might not be able to enjoy music, but a designer has imagined an innovative music system that would allow the deaf to experience various forms of music. It was developed as a concept for Bang & Olufsen, the audio experts, and is dubbed Soundtouch. / Ubergizmo


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Use Hamilton Web Relay® to make and receive calls over the Internet in a private environment, separate from buddy lists and potential disruptions. There’s nothing to download -- it’s all web-based making the service available wherever you can connect to the Internet!

Now you can receive calls with a locally-based, 10-digit Hamilton HomeTown Number™.

Don't have a HomeTown Number? Register today and share your number with friends and colleagues! Visit http://www.hamiltonrelay.com and click on the "Make & Receive Calls Now" icon to check it out.

Hamilton Relay. That’s what I’m talking about.

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Affordable Housing for Deaf, Hard-of-Hearing, Deaf-Blind seniors --
Water Tower View, Greenfield, WI

Featuring a deaf manager, communications technology and design features to enhance the lives of people with hearing loss.
-Daily activities;
-Club room with kitchen;
-Appliances/heat included;
-Communication barrier free;
-Heated underground parking
-State-of-art communication equipment and design;
-Convenient location to shopping, restaurants, medical centers, and more;
-Safe area for walking
-Pets allowed;
-Too many features to list here.

Check out this link: http://www.cardinalcapital.us/rentals_hearing_impaired.html
Contact: Carol Comp – 414.937.5841 ccomp@cardinalcapital.us

Breaking news! We finally got the Apache ASL Trails of Tempe, AZ under constructions, please contact Katie Voss at 414-937-5903 kvoss@cardinalcapital.us or Charlotte at ckinney@cardinalcapital.us. "Filling up fast, apply now for occupancy in summer 2011."

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SPORTS
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Indianapolis, IN
DEAF PLAYER INVITED TO PACERS' TRAINING CAMP
Basketball player Lance Allred's journey is so unusual that I feared if I fully described who he is in my post’s title, everyone would think I was making up a story or attempting some dumb joke. Believe it or not, Allred is a seven-foot deaf Mormon who suffers from obsessive-compulsive disorder (OCD), grew up in a polygamist community, is a published author, two-time D-League basketball All-Star, and the grandson of a fundamentalist sect’s prophet. And there’s more. / Buckets Over Broadway


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Purple Communications, Inc.
www.purple.us

Your choice for top quality Video and Text Relay experience. Download our latest all-in-one communication solution for PC – www.purple.us/p3. It’s FREE and it offers you the convenience of using video and text relay, video to video, and address book on your desktop or laptop with a webcam. Try it today and experience the best! www.purple.us/p3.

Try one of our Powered by Purple® services:
www.hovrs.com / www.i711.com / www.ip-relay.com / www.purple.us/interpreting

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READER RESPONSE
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TV NEWS CAPTIONING ON INTERNET
I was very excited for the OSD&B about the make over they received. From what I could tell the new facility is beautiful. I don't know how the news story was presented in Oregon, but I did not see any captioning on the news clip from KEZI. Stands to reason that since this was on a school for the deaf campus, it should have also been captioned. Am I wrong? Did I miss something?
-Art Klar
Knoxville, TN

Editor replies: Oh, that is nothing new. Society has not yet figured out how to automatically transition closed-captioning from TV to the Internet. It is extremely rare to see captioning on a news segment on the computer. It can be done but they just don't care enough to make it happen.


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EMPLOYMENT
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You can advertise your job openings here for just $20 a week (up to 100 words, 10 cents each add'l word). Start spreading the news! To place your ad, send the announcement to mail@deafweekly.com.

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The Office of the Deaf and Hard of Hearing (ODHH) serves deaf, hard of hearing and deaf blind individuals throughout Washington State. For more information about ODHH, go to http://odhh.dshs.wa.gov/ ODHH seeks applicants for the Information, Referral and Advocacy Program Manager. The IRA program manager is responsible for the statewide program providing information, referral, advocacy, education & training and outreach services. Applicants can apply online here: http://careers.wa.gov/index.html and type “01266” in the keyword search.

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School Psychologist

Full-time, 10-month position in a center school for the Deaf program.  Requires Master's Degree in School Psychology and at least two years experience in a program for Deaf and Hard of Hearing students.  Knowledge of deafness and experience working in a multi-cultural/multi-ethnic educational setting.  Proficiency in sign language required.  Responsible for coordinating the development of comprehensive Evaluation Reports for students.  Provide consultation services to school personnel and/or students and their families.  Assist in the planning and administration of the required state assessments and/or the school-wide student achievement testing program.  Some collaboration with community behavioral health agencies.
 
Send letter of interest and resume to
Jane Homka
Executive Secretary
The Pennsylvania School for the Deaf
100 W. School House Lane
Philadelphia, PA 19144

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COMMUNITY SUPPORT SPECIALIST
Puget Sound Regional Services

Puget Sound Regional Services (PSRS) is a non-profit community services organization that offers a rewarding opportunity for energetic and compassionate people to provide direct residential and community support to adults with developmental disabilities. We are currently seeking P/T & F/T Community Support Specialist with shifts available in the Seattle and Renton areas. The position starts at $10.25 per hour, first raise is to 10.50 per hour after 90 days.

Requirements:
· Advanced knowledge of sign language
· Able to work weekends or every other weekend
· Ability to lift, push and pull 50lbs
· At least 18 years old
· Diploma/GED
· Pass a Criminal Background Check
· WSDL w/insurance and reliable transportation
· Able to read / write English
· Able to walk long distances

Generous Benefits that Include:
Mileage Reimbursement, Paid Time Off, Employee Assistance Program, and a 403(b) Retirement Savings Plan for P/T. F/T employees receive Medical & Dental.

If interested and meet all above requirements contact Alisha Martin at amartin@gopsrs.org

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Title: Senior System Administrator
Locations: Clearwater, Florida

Summary: Responsible for the administration, management and operations of the internal servers and virtual machines supporting the call center platform

Required Skills: Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customers or client audiences or professional peers, and working closely with upper management.

Ability to solve problems quickly and automate processes.

A solid understanding of Unix and Open Source (Linux) operating systems; understands paging and swapping, inter-process communications, devices and what device drivers do, file system concepts (inode, clustering, logical partitions), can use performance analysis to tune systems.

A solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server programming, the design of consistent network-wide file system layouts.

Ability to program in an administrative language (Tk, Perl, VBScript, a shell), to port C programs from one platform to another, and to write small C or C# programs.

Required Background:
More than five years of previous system administration experience.

Desirable Background and Skills:
A degree in computer science or a related field.
Extensive programming background in any applicable language.
Publications within the field of system administration.

Salary: Commensurate with experience and qualifications. Please send salary requirements.

Benefits: Group Health Insurance, Life Insurance, Dental Plan, Vision Plan, 401K and match, Short/Long Term Disability, Paid Holidays and Employee Assistance Program, Vacation and Sick time.

Application Deadline: Open until filled.

Send Resume and Cover Letter to: jobs@zvrs.com


Title: Regional Sales Manager
Locations: Colorado

Description:

The Sales Manager will be responsible for individual, business and government accounts, introducing ZVRS to new customers, while also strengthening ZVRS' relationship with current customers. Is Responsible for sharing new exciting products and features with customers of all walks by performing the following duties personally or through subordinate supervisors.

Responsibilities:

* Plans and directs videophone sales and service programs to promote new markets, improve competitive position in area, and provide fast and efficient customer service.
* Primary POC for VRS users, major government and business accounts in assigned region.
* Prospect assigned region for new accounts and customers.
* Work with other Sales Managers to plan and implement state and region-wide events and promotions.
* Coordinate referrals of installations of Z videophones in homes, agencies, and/or businesses through our installation program; Confers with potential customer to ascertain service needs.
* Communicate with and submit regular activity reports to the Senior Director of Sales.
* Perform additional sales related responsibilities and other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* 1 -2 years of sales experience preferred.
* Bachelor's Degree in related field strongly preferred.
* Must have strong knowledge of Telecommunications Relay Service Industry.
* Must have excellent interpersonal skills and ability to work successfully with a variety of people.
* Must have the ability to communicate fluently in American Sign Language; Must have a good understanding of Deaf Culture.
* Must have strong written and verbal communication skills.
* Must have extensive customer service experience.
* Must be willing to work a variety of hours and to travel frequently.
* Must have knowledge of Video applications.

Salary: Commensurate with experience and qualifications. Please send salary requirements.

Benefits: Group Health Insurance, 401K and match, Life Insurance, Dental Plan, Vision Plan, Paid Time Off (PTO), Short/Long Term Disability, Paid Holidays and Employee Assistance Program.

Application Deadline: Open until filled.
Send Resume and Cover Letter to: jobs@zvrs.com


Title: Technical Support Rep - Tier Two - Full Time
Locations: Clearwater, Florida

Description: The Technical Support Rep will provide direct support to customers who have escalated technical support needs. These contacts could come in via video calls, emails, and transfer from video interpreters. The Technical Support Rep will also be able to provide support to Customer Service personnel.

Responsibilities: Answer video inbound calls from customers and answer their questions, record their complaints and/or concerns.

When requested, report complaints and/or concerns to appropriate departments.

Provide remote connection support to customers PC for router, modem or no-ip configuration.

Ability to troubleshoot on products.

Qualifications:

MUST have good ASL skills to communicate with customers
MUST have good people skills and positive attitude
MUST have extensive computer knowledge
MUST have 2 years of Technical background experience
Must be willing to work flexible hours, which includes evenings and weekends.

Salary: Based on experience

Benefits: Group Health Insurance, Life Insurance, Dental Plan, Vision Plan, 401K and match, Short/Long Term Disability, Flexible Spending Plan, Paid Holidays and Employee Assistance Program, Vacation and Sick time.

Application Deadline: Open until filled.

Send Resume and Cover Letter to: jobs@zvrs.com

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