deafweekly

 

September 15, 2010
Vol. 6, No. 45

Editor: Tom Willard

Deafweekly is an independent news report for the deaf and hard-of-hearing community that is mailed to subscribers on Wednesdays and available to read at www.deafweekly.com. These are the actual headlines and portions of recent deaf-related news articles, with links to the full story. Minor editing is done when necessary. Deafweekly is copyrighted 2010 and any unauthorized use is prohibited. Please support our advertisers; they make it possible for you to receive Deafweekly.

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NATIONAL
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Rochester, NY
FINALISTS NAMED IN NTID PRESIDENT SEARCH
Three finalists were announced in the search for the next president of RIT's National Technical Institute for the Deaf. In an email to the RIT community, the search committee said: On behalf of the Search Committee for President, NTID and Vice President/Dean for RIT, we are pleased to announce the three finalists and dates during which they will be on campus to meet with members of the RIT/NTID community. Very brief snapshots of finalists' backgrounds are provided. All three are deaf/hard-of-hearing. / NTID News

Vancouver, WA
WOMAN IN ACID ATTACK 'THREW THE LIQUID AT HERSELF'
Police are investigating reports that Bethany Storro threw acid in her own face. Suspicions have been aroused about the horrific assault after eye witnesses told the local media the 28-year-old was alone when she dropped to the floor screaming in agony. Questions about the attack were raised when Ms Storro, who is deaf, abruptly cancelled an appearance on The Oprah Winfrey show. One writer asked how Ms Storro could hear what her attacker said as she was deaf and also questioned why she was wearing sunglasses at the time of the attack when it was almost sunset. / Telegraph

Salem, OR
'EXTREME MAKEOVER' FINAL PRODUCT REVEALED
Just a week ago Ty Pennington shouted into his megaphone, "Good afternoon, Oregon School for the Deaf," and Monday the big one, "Move that bus!" Crews with the ABC hit show "Extreme Makeover: Home Edition" wrapped up construction on new dorms and a haunted house for the Oregon School for the Blind. Hundreds of people crowded the Oregon School for the Deaf Monday afternoon, anticipating the time for that big orange school bus to move out of the way so they can see their new home. / KEZI

See Also MINNESOTA TRIP THRILLS OSD STUDENTS AND STAFFERS / Statesman Journal

Hoonah, AK
SLAIN POLICE OFFICERS CELEBRATED IN HOONAH
Slain Hoonah police officers Tony Wallace and Matt Tokuoka were remembered last Wednesday for their dedication to service, their perseverance, and their love of law enforcement. Hundreds packed the Hoonah High School gymnasium, where Wallace and Tokuoka were also remembered as loving husbands, fathers, and sons. A championship wrestler in both high school and college, Wallace was legally deaf -- something many people said would prevent him from achieving his dream of being a cop. / KSTK

Westwood, MA
WESTWOOD MAN KILLED IN WALPOLE MOTORCYCLE CRASH
A 44 year-old Westwood motorcyclist was killed Monday evening after police say he slammed into the back of a car pulling into a driveway in Walpole in Robbins Road. An investigation is ongoing but Walpole Police officers believe the man was drunk at the time of the crash. Anthony N. Critsley, of Briar Lane in Westwood, was pronounced dead shortly after the crash, according to police reports. / Westwood Press

See Also ANTHONY CRITSLEY OBITUARY / The Boston Globe

Glen Ellyn, IL
SCHOOL FOR DEAF AND BLIND CHILDREN AT RISK OF CLOSING
A school for deaf and blind children in Glen Ellyn is at risk of closing its doors, if Illinois doesn't come through with funding. The Philip J. Rock Center and School is $1 million in debt. It's a state funded agency, and because the state of Illinois is behind in payments, the center may be forced to close its doors at the end of this month. / WGN

Flint, MI
PLANS CALL FOR MAJOR REBUILD OF MICHIGAN SCHOOL FOR THE DEAF
A business proposal would bring big changes to the Michigan School for the Deaf campus in Flint next spring. Developers want to buy the property from the state and build two schools at the site. David Sanderson is the chief administrator for Michigan School for the Deaf. "The way the buildings are deteriorating now, eventually they'll be unsafe for our students." That's why Michigan School for the Deaf officials are talking to Lurvey-White Ventures. The Flint firm wants to improve the campus and then rent buildings back to MSD and another school. / ABC12

Kingston, MA
KINGSTON RESIDENT INSPIRES BETTER PHONE SYSTEM
Deaf residents are less likely to receive reverse 911 calls, and not because they don’t have telephones. Technology such as TDD devices that change verbal communication to text is widespread, but there are many different TDD devices and automated systems can’t keep up. The problem came to light last month, when Kingston’s Commission on Disability discovered that a deaf resident had not been notified of the aerial spraying and had slept with his windows open that night, which the notification warned against. / The Kingston Reporter

Fulton, MO
DEAF HISTORIAN RETURNS 'HOME' TO MSD, RECEIVES HERITAGE AWARD
Students at the Missouri School for the Deaf got a special treat last Thursday. The students saw an award presentation, made by Sorenson Communications, to a graduate of MSD. "We have a very special person here today. He graduated from here and he is very famous," MSD Superintendent Barbara Garrison said to the students. "He is a historian of deaf culture and history." Jack Gannon stood so the crowd of students, teachers and community members could recognize him. / The Fulton Sun

Washington, DC
CLERC CENTER BIDS FAREWELL TO 'WORLD AROUND YOU' AND NATIONAL CONTEST
For many years now, the Clerc Center and Gallaudet University have appreciated the opportunity to offer deaf and hard of hearing students across the country chances to share their writing, artwork, and ASL skills through the Gallaudet National Essay, Art, and ASL contest. Since 1978, we have also enjoyed passing along news and stories about deaf role models through our magazine, and later e-zine, for deaf students, World Around You (WAY). However, the Clerc Center is now retiring the national contest and World Around You. / Gallaudet

New York, NY
ADA UNDER ATTACK! TELL FOX'S JOHN STOSSEL WHAT THE ADA MEANS TO YOU
I post the below attack on the ADA with a mixture of shock, disgust, and sadness. I do not know how anyone could argue that we should have fewer accommodations and less access, but as you will see below, John Stossel, host of "Stossel" on the Fox Business Network, sees people with disabilities as manipulative parasites and the ADA a debilitating law that encourages discrimination against people with disabilities and is financially draining for employers. / JFActivist

Hopewell, VA
RIDOR IN JAIL? YES HE IS!
Has the past misdeeds of Ricky Taylor, aka Ridor9th, caught up to him? Apparently it has. A blogger has reported that Ricky Taylor is in jail. The question is: How serious? While I don't have that info of why he's in jail, I did some surfing on the 'net. Interesting facts have been found. / The Deaf Sherlock


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INTERNATIONAL
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Malawi
OWNERS DEFY GOVT'S ORDER TO OPEN SCHOOLS FOR DEAF
Three learning institutions for the deaf in Malawi have closed because government and proprietors, the Catholic Brothers of Immaculate Conception (BIC), are failing to agree that the Ministry of Education should pay for the institution's support staff, forcing over 200 deaf pupils out of school. Vice-Provincial Superior for the brothers, Lawrence Sitima, said last Tuesday they have not opened the schools because government did not show commitment to pay the support staff. / The Nation

Moscow, Russia
MOSCOW'S FIRST BAR FOR THE DEAF
Moscow is a noisy city, but for some the Russian capital offers only a deafening silence. Like many handicapped people here, the needs of the deaf and hard of hearing are poorly represented. That could be beginning to change as pioneering businessman Andrey Melnikov opens up Moscow’s first bar for the deaf. Talk about the lack of facilities for people with special needs in Moscow has been going on for a while but there have been few noticeable changes. Now at least they have somewhere to relax, in the newly opened Krause Bar in the south of the city. / The Moscow News

London, England
DEAF BRITISH DIPLOMAT SUES MINISTRY
A British diplomat is suing the foreign ministry after it withdrew her posting to Kazakhstan on the grounds that her deafness made it too expensive, a rights group said on Tuesday. Jane Cordell accused the Foreign and Commonwealth Office of discrimination after it said it could not afford the $772,000 (US) cost of providing her with specialist interpreters who can use sign language. In a summary of her case to the London employment tribunal, the 44-year-old said that by denying her the post of deputy ambassador in Astana, the ministry was "imposing a glass ceiling on the career prospects of the disabled". / The Sydney Morning Herald

See Also ARE SOME DISABILITIES JUST TOO EXPENSIVE TO BE SUPPORTED? / The Independent

Cheshire, England
JAIL FOR WOMAN WHO LIED ABOUT RAPE
A newlywed deaf woman who lied about being raped after a girl’s night out has been jailed for two years. Emma Watson, aged 32, broke down in tears after the sentence after fabricating a ‘rape’ that supposedly occured after a night out in Warrington town centre. Liverpool Crown Court heard on Monday that Watson, who had only been married for six weeks, went out on November 7 of last year with girlfriends. While out she met 20-year-old Ashley Harker, who is also profoundly deaf. / This Is Cheshire

London, England
DEAF TEENAGER COMPOSES OLYMPIC MUSIC FOR BBC ORCHESTRA
A deaf teenager has been asked to compose a piece of Olympic-themed music to be played by the BBC National Orchestra of Wales in 2012. Lloyd Coleman, 18, who is also visually impaired, recently won a place at London's Royal Academy of Music. He will be mentored by Larry Ashmore who has worked on films including Harry Potter and the Goblet of Fire. "Larry is now in his 80s and has developed a huge amount of knowledge," said Lloyd. / BBC

Brisbane, QLD, Australia
PHD STUDENT EXPLAINS THE ART OF BEING DEAF
If you thought that being deaf could prevent you from winning a speaking contest, think again. Donna McDonald is a PhD student who recently won the Arts Faculty final of the Three Minute Thesis competition (3MT), and will now progress to the UQ finals on September 20. “In my 3MT presentation I discuss my creative work, The Art of Being Deaf which is my personal memoir of deafness,” Ms McDonald said. / UQ News Online

Sabah, East Malaysia
IN KOTA KINABALU, MASS IN WHICH THE DEAF CAN HEAR THE GOOD NEWS
In the archdiocese of Kota Kinabalu (Sabah, East Malaysia), the hearing-impaired can “hear” the Good News. Every Sunday, volunteers from the deaf ministry translate everything that is said or done into sign language—songs, readings, the Gospel, homily and other parts of the mass—during Mass at the Cathedral of the Sacred Heart in Kota Kinabalu. / Spero News

Bamako, Mali
DEAF STUDENT OVERCOMES OBSTACLES TO EDUCATION
One student entering Gallaudet University this fall already has accomplished the near-impossible. Mali's Dana Benjamin Diarra overcame daunting obstacles, his hard work and persistence opening the door to a university education. Diarra is now a student at Gallaudet, the world's only university designed specifically to provide equal access to education for the deaf. Born in the region of Segou, Mali, in 1981, Diarra was deaf by age 6, and attended the local hearing school for a few years. / AllAfrica.com


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LIFE & LEISURE
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St. Petersburg, FL
BORN DEAF, A PINELLAS COUNTY GIRL STARTS SCHOOL -- AND HEARS THE SCHOOL BELL
Like many moms, Andrea Szenderski waits for her baby to get home from school and off the bus. What you wouldn’t be able to see is what her daughter Jillian can't hear. Jillian is profoundly deaf. So how does she know how to respond to her mom's questions and requests? For the answer we have to go back more than three years. / WFTS

Stuart, FL
LETTER: DON'T USE TERM 'HEARING IMPAIRED'
In the Sept. 7 newspaper, the mom of a St. Lucie County “hearing-impaired” student says why she filed a complaint against teachers. Please be advised that the term “hearing impaired” is unacceptable. Beth Woods’ daughter’s ears are not broken. Here is the explanation: The term “hearing-impaired” is a technically accurate term much preferred by hearing people, largely because they view it as politically correct. / TCPalm

Internet
STUFF DEAF PEOPLE LIKE #2: CHIPOTLE
Observe any group of deaf people roaming through a city. They will have difficulty agreeing upon a restaurant, cafe, or bar. How can a single place satisfy so many flavor preferences and levels of hunger? Fortunately for deaf people, there is Chipotle. A significant portion of Chipotle’s revenue likely comes from the hordes of deaf people who eat at this fine dining establishment. Before Chipotle, though, deaf people nearly starved to death because they had to endlessly discuss various restaurant options, seating arrangements, and relative deaf-friendliness. / Deaf Echo


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WORKING WORLD
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Green Bay, WI
FATHER BLAIR OFFERS LAST MASS AND THANKS IN GREEN BAY
A much-loved Catholic priest said farewell to his parish on Sunday. "I've been very happy serving here, both the hearing and the deaf community and I'm humbled but proud to be included in our homeless shelter project," says Father Guy Blair, departing pastor at St. John the Evangelist Church. Father Guy Blair said his last mass in Green Bay Sunday morning. His service to the community during his five years at St. John's included opening a homeless shelter and providing services to the deaf community as one of only a handful of signing priests in the nation. / WBAY

Jacksonville, IL
DUAL-SUPERINTENDENT HAS GOAL FOR ISVI, ISD
Marybeth Lauderdale knows that her new role as an interim dual superintendent for Illinois School for the Deaf and Illinois School for the Visually Impaired will be a difficult one, but she wants to take on the challenge to shift the focus on the services from state agency to schools. With the upbringing of being a farm child from southern Illinois, Lauderdale is “not afraid of hard work,” she said, and she has wanted to work with the deaf since she was in seventh grade. / Journal Courier

Highlands Ranch, CO
TOP TEACHER SHARES US BEST PRACTICES IN DEAF EDUCATION
Meet Susan Elliot. She is an award-winning teacher from Colorado in the United States. She was named the 2009 Colorado State Teacher of the Year and one of four finalists for the 2009 National Teacher of the Year in the USA. Anthony Mullen from Teacher Magazine described her as “bright, articulate, and has a great sense of humour.” She teaches social studies and English language to mainstream and hearing-impaired students-all in the same classroom. / New Asia Republic

Oxnard, CA
SPEAKER AIMS TO HIGHLIGHT THE CHALLENGES OF BEING LATINO, DEAF
Joel A. Garcia, who was raised in Oxnard as a deaf child of hearing parents and later earned his bachelor’s degree in social work from Gallaudet University in Washington, D.C., plans to become an advocate in the U.S. and Latin America for the deaf and hard of hearing. In an e-mail, Garcia, 27, wrote that Latino deaf children are “challenged because their families, schools and barrios are not able to understand” their needs. Garcia wants to help these children’s parents, he wrote, because “communication is very important. I want to help Latino deaf children to become good political and cultural leaders for the future of America.” / Ventura County Star

Rochester, NY
UR'S POLLARD IS VOICE OF HEALTH FOR THE DEAF
Robert Pollard has a bit of Alfred Hitchcock in him. Hitchcock, known as the Master of Suspense, challenged viewers to spot his cameo appearances in films such as The Birds and Lifeboat. Pollard also takes a secondary role in his works, one that's hidden from his audience. The director of the Deaf Wellness Center at the University of Rochester Medical Center, Pollard has directed 17 videos and films over several years that teach viewers about health topics, including asthma, depression and lead poisoning. / Democrat and Chronicle


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ARTS & ENTERTAINMENT
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Novelty, OH
ROLL OVER BEETHOVEN -- 6 MODERN DEAF MUSICIANS
Famous composer Ludwig van Beethoven began to lose his hearing around the age of 25. By the time of his death, he was completely deaf. But that never stopped him from writing some of the most beautiful music the world has ever known. Beethoven is proof that music isn’t just in the ears, but comes from the heart and from the soul. His legacy is carried on today by many deaf and hard of hearing musicians, including these six performers who don’t need to hear to express themselves through song. / mental_floss

Los Angeles, CA
DEAF WEST THEATRE RECEIVES NEW GRANT MONEY
Deaf West Theatre in North Hollywood will receive a matching grant that will go toward new captioning technology to enhance service to deaf audiences and improve interactivity with patrons through the Internet. Theatre Communications Group didn't specify how much money the company will receive, but the grant could be as high as $65,000. / Los Angeles Times

Internet
GOOGLE OFFERS INSTANT CAPTIONS ON THE WEB TO THE DEAF
Some months ago YouTube, the online video site owned by Google, began offering software that promised to automatically turn speech into captions. Alas, the speech-to-text software supplied for the task by Google isn't really up to the task. Enter Ken Mayering, a 43-year-old US undergraduate student who has spent a lot of time pondering the problem. He has now come up with a free, non-profit website called VideoCritter that makes creating captions on any YouTube video a simple matter of typing them in. / The Australian

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Do you wear an Advanced Bionics HiRes90k or Clarion II Cochlear Implant?

Weitz & Luxenberg P.C., a leading plaintiffs’ litigation law firm, is expanding litigation against Advanced Bionics related to defective cochlear implants. If you believe that you may have received an “Important Notification” letter from Advanced Bionics about your HiRes90k or Clarion II cochlear implant in either 2004 or 2006, we urge you to contact us to receive important legal information -- even if you CI is working. Many of our clients’ cochlear implants stopped working prematurely as described in the letter. We have a Deaf attorney and VP available. To find out more, please click here and follow instructions on the screen or go to www.weitzlux.com/failed-cochlear-implants_1937570.html.

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SPORTS
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St. Augustine, FL
ASHLEY FIOLEK WINS SEASON-ENDING WMX EVENT, FINISHES SECOND IN OVERALL STANDINGS
St. Augustine women's motocross racer Ashley Fiolek won the season-ending Lucas Oil AMA event at Pala National in California on Saturday night. The win in the event, her second of the season, wasn't enough to overtake Jessica Patterson for the points title. / The St. Augustine Record


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Sorenson Video Relay Service® (SVRS®) is an industry leading communication tool for the deaf community provided by Sorenson Communications. Created with high-quality video technology, SVRS brings life into the conversations of our customers as they call family, friends, and business associates at no cost through a professional SVRS sign language interpreter and a cutting-edge videophone. SVRS is provided 24-hours a day, and 365 days a year, connecting the deaf and hard-of-hearing to anyone at their convenience. For more information, visit the SVRS Web site at www.sorensonvrs.com.

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COMING EVENTS
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Fremont, CA
CSD-FREMONT PRESENTS HERITAGE HALL OF FAME INDUCTION CEREMONY
California School for the Deaf will honor 26 inductees in its newly established Heritage Hall of Fame on September 24 at 6:30 p.m. in the Little Theater at 39350 Gallaudet Drive in Fremont. The induction ceremony will be open to the general public and free of charge. The Heritage Hall of Fame will "honor, preserve, and perpetuate the names and outstanding accomplishments of alumni who have brought recognition and fame to themselves and to the California School for the Deaf,” said school superintendent Dr. Henry Klopping. / CSDF


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MILESTONES
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Taunton, MA
PRISCILLA A. (PHILLIPE) LOFTIN, 41, CERTIFIED DEAF INTERPRETER
Priscilla A. (Phillipe) Loftin, 41, died Wednesday, September 8, 2010, in the Life Care Center of Raynham after a long and courageous battle with breast cancer. Born in Taunton, the daughter of Dennis and Carole (Vincent) Phillipe, she was a 1987 graduate of Taunton High School. Priscilla was a certified deaf interpreter in the southeastern part of the state. She enjoyed reading and social interacting with all her many friends using her lap top computer. She and her family lived for many years in Key West, FL, where she leaves many dear friends there. / Hathaway


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EMPLOYMENT
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You can advertise your job openings here for just $20 a week (up to 100 words, 10 cents each add'l word). Start spreading the news! To place your ad, send the announcement to mail@deafweekly.com.

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The University of California San Diego Moores Cancer Center is seeking Deaf individuals from all ethnic and racial backgrounds to sign at least 50 cancer signs. Filming will be done Nov 12-14 at Gallaudet University. You will receive reimbursement for your travel expenses and be paid $25 per hour. Auditions are required. For application instructions, please contact Melanie Nakaji mnakaji@ucsd.edu by Sept 24.

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JOB OPENING

RHODE ISLAND OUTREACH COORDINATOR

Hamilton Relay, Inc. currently has a full-time position open for “Rhode Island Outreach Coordinator”.

Location: Rhode Island Area

Position summary: This full-time position is responsible for coordinating and implementing outreach activities designed to promote Telecommunications Relay Services (TRS) and Captioned Telephone Relay Service (CapTel®) for Rhode Island Relay.

Preferred education, experience and skills:

-- Excellent presentation skills
-- Familiarity with the user communities that can benefit from relay services:
---- Senior Community
---- Hard of Hearing Community
---- Speech Disabled
---- Deaf Community
-- Knowledge of and ability to understand various communication modes used by current and potential relay users
-- Ability to communicate effectively with a wide variety of people who have differing hearing and speech abilities
-- Understanding of Deaf Culture
-- Fluency in American Sign Language is preferred
-- Ability to promote all relay services and to educate/train users of the services
-- Direct work experience with Telecommunication Relay Service or experience with Captioned Telephone Relay Service is helpful
-- Experience in public relations activities
-- Ability to organize and prioritize work and meet deadlines
-- Strong writing, analytical, and interpersonal skills
-- Associate’s Degree with 2 years experience or a Bachelor’s Degree required
-- Hold a valid driver’s license
-- Individuals who are Deaf or Hard of Hearing are encouraged to apply

Hamilton Relay, Inc. is a division of Hamilton Telecommunications based in Aurora, NE. Hamilton offers a competitive wage and a full time paid benefit package. Apply online at: www.hamilton.net/employment.html to the attention of Cindy Blase in Human Resource Department by September 24, 2010

Hamilton Relay is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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School Psychologist

Full-time, 10-month position in a center school for the Deaf program.  Requires Master's Degree in School Psychology and at least two years experience in a program for Deaf and Hard of Hearing students.  Knowledge of deafness and experience working in a multi-cultural/multi-ethnic educational setting.  Proficiency in sign language required.  Responsible for coordinating the development of comprehensive Evaluation Reports for students.  Provide consultation services to school personnel and/or students and their families.  Assist in the planning and administration of the required state assessments and/or the school-wide student achievement testing program.  Some collaboration with community behavioral health agencies.
 
Send letter of interest and resume to
Jane Homka
Executive Secretary
The Pennsylvania School for the Deaf
100 W. School House Lane
Philadelphia, PA 19144

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-- Teacher for Deaf/oral student
Full time, public high school
Enosburg , VT
Degree in Deaf Studies

-- WC Residential Advisor 2nd shift
Qualifications: high school graduate.
Effective communication skills to include ASL.
Willingness to receive CPR, First Aid & Restraint Training.
Responsibilities: Enhance social & interpersonal relationships among the students. Assist in the development & implementation of proactive, preventative residential programs which help students develop into healthy well rounded individuals.

-- Speech-Language Pathologist
Speech-Language Pathologist, consultant and /or part time.
Degree and License required.

Please send letter of interest, resume and 3 written letters of recommendations to:
Kelly Therieau
ktherieau@vcdhh.org
209 Austine Dr
Brattleboro, VT 05301
802-258-9510
Fax # 802-258-9574

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COMMUNITY SUPPORT SPECIALIST
Puget Sound Regional Services

Puget Sound Regional Services (PSRS) is a non-profit community services organization that offers a rewarding opportunity for energetic and compassionate people to provide direct residential and community support to adults with developmental disabilities. We are currently seeking P/T & F/T Community Support Specialist with shifts available in the Seattle and Renton areas. The position starts at $10.25 per hour, first raise is to 10.50 per hour after 90 days.

Requirements:
· Advanced knowledge of sign language
· Able to work weekends or every other weekend
· Ability to lift, push and pull 50lbs
· At least 18 years old
· Diploma/GED
· Pass a Criminal Background Check
· WSDL w/insurance and reliable transportation
· Able to read / write English
· Able to walk long distances

Generous Benefits that Include:
Mileage Reimbursement, Paid Time Off, Employee Assistance Program, and a 403(b) Retirement Savings Plan for P/T. F/T employees receive Medical & Dental.

If interested and meet all above requirements contact Alisha Martin at amartin@gopsrs.org

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Title: Senior System Administrator
Locations: Clearwater, Florida

Summary: Responsible for the administration, management and operations of the internal servers and virtual machines supporting the call center platform

Required Skills: Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customers or client audiences or professional peers, and working closely with upper management.

Ability to solve problems quickly and automate processes.

A solid understanding of Unix and Open Source (Linux) operating systems; understands paging and swapping, inter-process communications, devices and what device drivers do, file system concepts (inode, clustering, logical partitions), can use performance analysis to tune systems.

A solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server programming, the design of consistent network-wide file system layouts.

Ability to program in an administrative language (Tk, Perl, VBScript, a shell), to port C programs from one platform to another, and to write small C or C# programs.

Required Background:
More than five years of previous system administration experience.

Desirable Background and Skills:
A degree in computer science or a related field.
Extensive programming background in any applicable language.
Publications within the field of system administration.

Salary: Commensurate with experience and qualifications. Please send salary requirements.

Benefits: Group Health Insurance, Life Insurance, Dental Plan, Vision Plan, 401K and match, Short/Long Term Disability, Paid Holidays and Employee Assistance Program, Vacation and Sick time.

Application Deadline: Open until filled.

Send Resume and Cover Letter to: jobs@zvrs.com


Title: Regional Sales Manager
Locations: Colorado

Description:

The Sales Manager will be responsible for individual, business and government accounts, introducing ZVRS to new customers, while also strengthening ZVRS' relationship with current customers. Is Responsible for sharing new exciting products and features with customers of all walks by performing the following duties personally or through subordinate supervisors.

Responsibilities:

* Plans and directs videophone sales and service programs to promote new markets, improve competitive position in area, and provide fast and efficient customer service.
* Primary POC for VRS users, major government and business accounts in assigned region.
* Prospect assigned region for new accounts and customers.
* Work with other Sales Managers to plan and implement state and region-wide events and promotions.
* Coordinate referrals of installations of Z videophones in homes, agencies, and/or businesses through our installation program; Confers with potential customer to ascertain service needs.
* Communicate with and submit regular activity reports to the Senior Director of Sales.
* Perform additional sales related responsibilities and other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* 1 -2 years of sales experience preferred.
* Bachelor's Degree in related field strongly preferred.
* Must have strong knowledge of Telecommunications Relay Service Industry.
* Must have excellent interpersonal skills and ability to work successfully with a variety of people.
* Must have the ability to communicate fluently in American Sign Language; Must have a good understanding of Deaf Culture.
* Must have strong written and verbal communication skills.
* Must have extensive customer service experience.
* Must be willing to work a variety of hours and to travel frequently.
* Must have knowledge of Video applications.

Salary: Commensurate with experience and qualifications. Please send salary requirements.

Benefits: Group Health Insurance, 401K and match, Life Insurance, Dental Plan, Vision Plan, Paid Time Off (PTO), Short/Long Term Disability, Paid Holidays and Employee Assistance Program.

Application Deadline: Open until filled.
Send Resume and Cover Letter to: jobs@zvrs.com


Title: Technical Support Rep - Tier Two - Full Time
Locations: Clearwater, Florida

Description: The Technical Support Rep will provide direct support to customers who have escalated technical support needs. These contacts could come in via video calls, emails, and transfer from video interpreters. The Technical Support Rep will also be able to provide support to Customer Service personnel.

Responsibilities: Answer video inbound calls from customers and answer their questions, record their complaints and/or concerns.

When requested, report complaints and/or concerns to appropriate departments.

Provide remote connection support to customers PC for router, modem or no-ip configuration.

Ability to troubleshoot on products.

Qualifications:

MUST have good ASL skills to communicate with customers
MUST have good people skills and positive attitude
MUST have extensive computer knowledge
MUST have 2 years of Technical background experience
Must be willing to work flexible hours, which includes evenings and weekends.

Salary: Based on experience

Benefits: Group Health Insurance, Life Insurance, Dental Plan, Vision Plan, 401K and match, Short/Long Term Disability, Flexible Spending Plan, Paid Holidays and Employee Assistance Program, Vacation and Sick time.

Application Deadline: Open until filled.

Send Resume and Cover Letter to: jobs@zvrs.com

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