deafweekly

 

January 12, 2011
Vol. 7, No. 12

Editor: Tom Willard

Deafweekly is an independent news report for the deaf and hard-of-hearing community that is mailed to subscribers on Wednesdays and available to read at www.deafweekly.com. These are the actual headlines and portions of recent deaf-related news articles, with links to the full story. Minor editing is done when necessary. Deafweekly is copyrighted 2011 and any unauthorized use is prohibited. Please support our advertisers; they make it possible for you to receive Deafweekly.

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Last issue's most-read story: POLICE: MAN STABBED, SHOT WOMAN; TURNED GUN ON SELF / WFMZ
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Editor's Note: Once again I have heard from a reader who was upset by the use of "deaf and dumb" in Deafweekly and once again I have explained that it is not my position to sanitize the language that other publications use when talking about deaf people. If a news source uses objectionable language, our readers deserve to know. Please direct your complaints to the original source rather than to Deafweekly, where you would only be preaching to the choir.



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NATIONAL
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Los Angeles, CA
MORRIS BRODERSON, RENOWNED DEAF ARTIST, DIES AT 82
Renowned Los Angeles artist, Morris Broderson, 82, passed away on January 4, 2011. Born deaf, Broderson’s talent was discovered at age fourteen by his beloved aunt, Joan Ankrum, in whose gallery Broderson built an impressive career that spanned sixty years. His exquisite water colors and oil paintings are in hundreds of private collections worldwide. Morris Broderson is survived by his cousins, David and Barbara Ankrum and their children, Challee and Brian, his dearest friend, Bernard Bragg, and his niece, Paula Easton, who will greatly miss his sweet and gentle spirit.

Philadelphia, PA
DEFENDANT WITH NO LANGUAGE PROVES DIFFICULT TO PROSECUTE
With a flick of his wrist, the interpreter at the front of the courtroom mimed the bang of a judge's gavel, his other hand pointing to the ceiling. The crude gestures were meant to convey that the case against Juan Jose Gonzalez Luna would be heard in a higher-level court. Gonzalez's face, however, remained vacant. Did the 42-year-old -- who is deaf, mute, and illiterate, including no known knowledge of sign language -- understand what had just happened? / The Philadelphia Inquirer

See Also PHILADELPHIA STORY: HOW TO PROSECUTE A DEAF, DUMB AND ILLITERATE MAN? / The Wall Street Journal

Silver Spring, MD
NAD FILES SUIT
ON BEHALF OF DEAF BOY SCOUT
The National Association of the Deaf (NAD) and the law firm of Chason, Rosner, Leary & Marshall L.L.C., filed a complaint in federal court against the National Capital Area Council, Boy Scouts of America (NCAC), alleging that the NCAC has failed to ensure effective communication for one of its troop members, Wolfgang Staley, who is deaf. Despite requests by the boy’s mother, Cindy Officer, the NCAC has refused to provide ASL interpreters at troop meetings and at their monthly outgoings. / NAD

Washington, DC
DEAF PRISONER FR
OM DISTRICT FILES RIGHTS VIOLATION LAWSUIT
A federal inmate from the District who is deaf has filed a lawsuit against the U.S. Bureau of Prisons, saying that the agency has jeopardized his safety and violated his rights by failing to provide him with communications aids that he needs. David Bryant, who is serving a 99-year sentence for rape, says he was punished by staff for ignoring instructions that he couldn't hear and that he was attacked by other inmates when he tried to activate the closed-captioning function on a communal television. / The Washington Post

See Also WANTED: INFORMATION ON DEAF INMATES IN PRISONS AND JAILS / Prison Movement's Weblog



Brevard County, FL
COPS: DEAF MEN CAUGHT RED-HANDED IN A/C HEIST
Two deaf men were caught last Wednesday morning when they tried to strip the air-conditioning units at a Rockledge warehouse off Murrell Road, police said. A tip led investigators to the suspects. Police said they caught them red-headed trying to steal thousands of dollars worth of copper wire from the units. The warehouse owner, Jim Swann, spoke with WFTV and said he will never forget the incident. "These guys took it very seriously," Swann said. / WFTV

Austin, TX
AUSTIN COMMUNITY COLLEGE HOSTING UNIVERSITY FOR THE DEAF
The Austin Community College District was picked to serve as a regional center for Gallaudet University, a school that caters to the deaf and hard of hearing. The Gallaudet University Southwest Regional Center opens today in ACC’s Riverside Campus. “This partnership will be an incredible resource for deaf and hard of hearing people and all others connected to the deaf community,” said Lyman Grant, dean of Arts and Humanities for ACC. / Austin Business Journal

Melville, NY
SCHOOL FOR DEAF TACKLES BULLYING
When a deaf student bullies another using sign language, one insult hits deepest: the one meaning “you’re worthless, you’re nothing.” Teachers at the Mill Neck Manor School for the Deaf in Nassau County, N.Y., know to look out for it. Last year, they began to notice students reacting oddly to the sign for tiger -- a sweeping gesture of the fingers from nose to forehead. Students looked hurt as if they’d been told they were worthless. In fact, they had -- the sign for tiger had become the code word for the insult. / Newsday

Hartford, CT
MALLOY, WYMAN
GREET RESIDENTS AT CAPITOL OPEN HOUSE
As Gov. Dannel P. Malloy closed the week with an open house at the Capitol Saturday, he said he was inspired by a text message from a deaf couple. “Congrats,” Jim and Susan Pederson of West Hartford wrote to Malloy and Lt. Gov. Nancy Wyman. “We are so thrilled to have u both to lead Connecticut.” / The New Haven Register

Rome, GA
STATE STILL SPRUCING UP GEORGIA SCHOOL FOR THE DEAF
Nearly three years worth of renovations at the state-run Georgia School for the Deaf to the tune of about $5.5 million are nearing completion in Cave Spring, but some work still continues. “We have done HVAC and re-roofing work, replaced flooring and ceilings, improved lighting, demolished the old Cub Land building -- which had become a hazard -- infrastructure and fire alarm improvements, installed an entrance gate, built a new gym, and replaced windows,” said Matt Cardoza, director of communications for the Georgia Department of Education. / Rome News-Tribune

Austine, VT
VCDHH PARTNERS WITH VT ACADEMY
The Vermont Center for the Deaf and Hard of Hearing (VCDHH) has announced a partnership with Vermont Academy (VA), a preparatory school based in Saxtons River, Vt. The new collaboration will enable Deaf and Hard of Hearing students enrolled at the Austine School to take classes on the VA campus while enjoying the rich residential program at Austine. / VCDHH


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INTERNATIONAL
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Chilliwack, BC, Canada
ROOMMATE ARRESTED IN SLAYING OF LAY MINISTER
Police have arrested the deaf roommate of a slain Chilliwack church official, but no charges have yet been laid in the death. The body of Robert-Jan (Robbie) Planje, 64, was found two weeks ago on a forest service road near Hope by a man walking his dog. The lay minister at Chilliwack United Church had not been seen since Dec. 12. Officers searched his home after his disappearance and found signs of an altercation. / Victoria Times Colonist

Parry Sound, ON, Canada
DEAF CAMP HEARING SET FOR MARCH
Discord between residents and a local camp for deaf children in Seguin Township has taken to the courts.
In 2010, residents hired a lawyer, Eric Gillespie, to charge the Ontario Mission for the Deaf -- which operates the Ontario Camp of the Deaf (OCD), a summer camp that hosts motocross events -- for allegedly exceeding provincial noise regulations during a motocross on September 19. / CottageCountryNow.ca

La Piste, Haiti
SHELTERS FOR 'DEAF CAMP' IN HAITI: BLOG FROM THE FIELD
A week before the anniversary of the earthquake that devastated Haiti, the Red Cross fulfilled its promise to provide shelter those left homeless on January 12th to some very special people. “Deaf Camp,” a sector of La Piste, one of Haiti’s largest tent villages, is home to a group of audio-deficient residents. And on January 7th, the approximately 600 residents began their move across the gravel field to their new transitional homes provided by the Red Cross. / RedCrossTalks

Erbil, Kurdistan
WITH NO ABILITY TO SEE, HEAR, OR SPEAK, ONE KURDISH GIRL DEFIES ALL ODDS
It was the final days of 2010. Along with hundreds of others, Aftaw Muhammad Abdulkareem, 25, was sitting in a conference hall at the KRG's Ministry of Culture and Youths. Facing a stage, she smiled broadly while holding the hand of her teacher and friend, Fatima Suleiman Kakayee. After a few moments, a woman on the stage announced that the evaluation committee had chosen her one of the "youths of the year." / Kurdish Globe

Burnham and Highbridge, England
CHILDREN INVITED TO BREAK SIGNING AND SINGING RECORD
Children in Burnham and Highbridge are invited to take part in a world-record-breaking bid for the most youngsters signing and singing at the same time. Deaf people's charity SignHealth hopes several hundred local school pupils will sign up to the event taking place on February 9. / Burnham and Highbridge Weekly News

London, England
'EASTENDERS' ROXY APPEALS FOR ADVENTURERS TO RAISE MONEY FOR DEAF CHARITY
"Eastenders" star Rita Simons is calling on adventurous people to sign up for RNID’s Great Wall of China trek and raise funds for the charity’s work for people who are deaf or hard of hearing. Mum-of-two Rita, who plays Roxy Mitchell in the hit BBC soap, is a passionate supporter of RNID as her four-year-old daughter Maiya is deaf and wears hearing aids to help enhance her hearing. / East London Advertiser



Wyeside, England
DEAF RUGBY STAR QUIET OVER HIS ENGLAND HONORS
Liam Rowe is an international rugby player -- but he hasn’t told his teammates at Wyeside, writes Ian Morgan. The 21-year-old, who used to live in Wootton Bassett, has been involved with the England Deaf Rugby Union since March 2007. “I don’t normally tell anyone about it -- it’s something that I have always kept quiet,” said Liam, who played in England’s win over Scotland in March. / Swindon Advertiser

Scotland
RNID SURVEY FINDS SHOP HEARING LOOPS 'NOT USABLE'
A quarter of shops and businesses in Scotland which display signs claiming to have hearing loops do not have a usuable system, according to a study. A survey by the Royal National Institute for the Deaf (RNID) sent mystery shoppers to 500 shops in Dundee, Glasgow, Paisley and Falkirk. Some 132 shops displayed a loop sign but in 32 cases they were not working or staff did not know how to use them. / BBC News

Liverpool, NSW, Australia
LURNEA'S ONITA THORNTON, 95, IS OLDEST SURVIVING STUDENT
When Onita Thornton, 95, was a schoolgirl, it was rare for hearing-impaired students to make it past year 10. Deaf students weren’t allowed to sit the Higher School Certificate until the 1980s and many weren’t required to go to school at all. Mrs Thornton, of Lurnea, was the oldest surviving student at the recent 150th anniversary of the Royal Institute for Deaf and Blind Children (RIDBC). / Liverpool Leader

Cairo, Egypt
MINISTRY TO THE DEAF IN CAIRO
We had a great meeting today with Jesus the Light of the World Church deaf unit in Cairo, a ministry of the Anglican Church. About 10% of the population of Cairo is hearing impaired. This church ministers to Christians from all over Egypt, some of whom travel over twelve hours by train, who have serious hearing impairments. / Dr. Watson's Elementary Blog

Whangarei, New Zealand
DEAF COMMUNITY TARGETED IN ONLINE SCAM
A Whangarei man is warning members of the Deaf community to be aware of a scam which has robbed his friend of tens of thousands of dollars. The online scam has solicited several million dollars worldwide, by asking people to invest and falsely promising them high returns. Half of those who have been ripped off, are part of the Deaf community. / 3news.co.nz

Jerusalem, Israel
EXPERIENCE THE HOLOCAUST THROUGH THE LIFE OF A 16-YEAR-OLD GIRL
A professional TV commercial producer gone amateur filmmaker, Frank Stiefel had his heart set on making a movie for his children to have a record of who their grandmother was by creating a documentary film about his mother, Ingelore. The film, entitled Ingelore, is about survival, strength, and freedom. Experience the Holocaust through the life of a 16-year-old deaf girl (Mr. Stiefel's mother), growing up in Germany in the early 1900s. / The Jerusalem Post


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LIFE & LEISURE
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San Antonio, TX
HEARING-IMPAIRED REFUGEE FINDS VOICE
In a world full of noise, Nduwimana Richard can't hear a sound. Not the clank of his classmates' food trays; not the screams of his toddler brother; and not his parents' struggles to speak English three years after moving to the United States from East Africa. Known as Richard to his family and teachers, he's among the nearly 3,000 refugees who have relocated to San Antonio in the past five years. / The San Antonio Express-News

Loveland, CO
TSD DEAF PROGRAM SEEKS FUNDS FOR ANNUAL HOST DAY
Every three years, Marsha Dorr and her staff in the Thompson School District Deaf and Hard of Hearing Program get the chance to organize Host Day, a one-of-a-kind event for students in Northern Colorado. This year, Dorr and her staff would like to make Host Day a special affair by hosting the event at Colorado State University’s ropes course. Unfortunately, Host Day is already facing obstacles without even getting onto the ropes course. / The Coloradoan

Internet
TELL ME YOUR SECRETS -- A DEAF PERSON'S LACK OF PRIVACY
As a member of the Deaf Community, I often find myself friends with the very people who provide interpretation for my appointments, entertainment, education, etc. That, in and of itself, is great! However, it seems to me a little unfair and awkward that interpreters in my area know so much about my private life via ‘terping for my appointments. / Deaf Expressions

Fort Wayne, IN
FREE SMOKE ALARMS STILL AVAILABLE FOR PEOPLE WHO ARE DEAF
The Indiana State Fire Marshall’s Office still has nearly 500 smoke alarms for lower-income Hoosiers who are deaf or hearing impaired. “Since the program was first announced, we have identified families and individuals to receive roughly 700 of these
smoke alarms,” said Indiana State Fire Marshal Jim Greeson. / Indiana's NewsCenter


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WORKING WORLD
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Mercer Island, WA
INTERPRETER FOR DEAF ALSO A PARTNER IN LEARNING
For Mercer Island High School Junior Ross Showalter, a good interpreter is key to his academic and social success. Over the years, he has had several. Yet, Showalter, who is deaf, is now going on his third year working with Charnell Bolger, 51, who has been working as an interpreter for 19 years. It is working out well for both of them. / Mercer Island Reporter

Craig, CO
CRAIG RESIDENT TEACHING SIGN LANGUAGE TO HEARING AND HEARING-IMPAIRED
Staci Nichols likes working with her hands. On Thursday nights in the basement of Calvary Baptist Church, she teaches a small group of Craig residents how to communicate through sign language. Nichols said the need to teach sign language in Craig is greater than most people believe. “There are more deaf (people) than we think in this town,” Nichols said. "There was one man who thought he was the only deaf here. He is far from it." / Craig Daily Press

Salt Lake City, UT
ASL INTERP
RETERS GAIN NEEDED CEU'S IN SORENSON-SPONSORED WORKSHOPS
Sorenson Communications announced that from January through October 2010, the company sponsored more than 350 interpreting workshops for ASL interpreters. The Sorenson-sponsored workshops provide an opportunity for interpreters to earn Continuing Education Credits (CEUs), which they need to maintain professional certification status and continue to work as professional ASL interpreters. / PR-USA.net

Rocklin, CA
PURPLE COMMUNI
CATIONS BEGINS 2011 WITH NEW FINANCING, NEW SERVICES, AND STRATEGIC GROWTH INITIATIVE
Purple Communications announced Monday the successful completion of a new debt financing, beta versions of new relay offerings, and a new strategic initiative that broadens Purple's growth potential in the new year. "We are starting 2011 from a place of strength," said Dan Luis, CEO of Purple. / PRNewswire

Las Vegas, NV
HAMILTON CAPTEL AND PARTNER TV EARS TO DISPLAY TELEPHONE COMMUNICATION TECHNOLOGY
For the first time, Hamilton CapTel will demonstrate the CapTel 800i captioned telephone for more than 100,000 attendees at the Consumer Electronics Show (CES) in Las Vegas January 6 – January 9, 2011. In addition, Hamilton CapTel and TV Ears debut their marketing partnership while exhibiting together at CES. / PRNewswire


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ARTS & ENTERTAINMENT
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Silver Spring, MD
ACTION ALERT: SAY NO TO LEGALIZED DISCRIMINATION AT MOVIE THEATERS
All your friends and family want to watch the year's hottest movie on opening day. Here's our chance to make it happen! The U.S. Department of Justice (DOJ) is considering updating its regulations regarding captioned movies at movie theaters. Importantly, the DOJ is asking for comments from the public – that’s you! We need your help to ensure that all movies at all times in all movie theaters are fully accessible for the deaf and hard of hearing. / NAD

Internet
DEAF HISTORY: WAS QUINTUS PEDIUS THE PAINTER REALLY THE FIRST DEAF PERSON MENTIONED IN ANCIENT LITERATURE?
Quintus Pedius the Painter, grandson of Quintus Pedius the Roman general, nephew of Julius Caesar and consul of Rome is thought to be the first Deaf person listed by name in historical literature; but, it can be argued that the son of Croesus was actually the first. There is also a lot of allusions to a Deaf athlete written about by Gellius in his 20-book thesis of the strangest things he'd ever seen, "Attic Nights." / Yahoo!

Danbury, CT
'PLAY WITH YOUR FOOD' THEATER SERIES IN FAIRFIELD, GREENWICH
Melody James of Westport will be featured in a reading of 'Deaf Day' during Play With Your Food's season opening at Greenwich Arts Council Jan. 19-20. The latest season of Play With Your Food is under way at several venues across Fairfield County. This combination of a buffet lunch, performance and post-show discussion, in an intimate space, has been entertaining audiences for the past several years. / Danbury News Times


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SPORTS
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Seattle, CA
CAL STATE-NORTHRIDGE FORWARD IS THE ONLY DEAF PLAYER IN DIVISION I
It's sometimes said in journalism that a story can be so compelling it writes itself. In the case of Michael Lizarraga, a forward for the Cal State-Northridge men's basketball team, an out-of-town reporter has no choice but to let Lizarraga serve as something of a co-author. A phone interview, you see, doesn't really work with Lizarraga, the only deaf player in Division I men's basketball. / The Seattle Times

Washington, DC
GETTING THROUGH TO HIS PLAYERS
The gymnasium at the Hebrew Academy in Rockville is loud on Thursday night. A girls' varsity game has just ended and a boys' game is about to begin. The teams have taken the court for warmups and music blares from the speakers. As time runs out on warmups, the coaches gather their players for a pregame pep talk. Danny Gabel, the head coach of the Model Secondary School for the Deaf, takes a knee as his players slowly gather around him. / The Washington Post

Murrells Inlet, SC
ST. JAMES WRESTLER PINS ADVERSITY WITH ATTITUDE
A Saint James sophomore’s passion for sports overwhelms any obstacle life has thrown at him. Josh Waggoner works as hard as any other kid in coach Matthew Anderson’s wrestling room. The only difference between Josh and his teammates -- Josh is deaf. "It brings a little bit of a challenge to communicate with him on the mat,” Anderson said. “When we scream things out for him to do, he doesn't hear us." / South Carolina Now

Frederick, MD
FOUL TROUBLE PLAGUES
MSD AS GIRLS DROP TITLE GAME OF CLASSIC
Maryland School for the Deaf's inexperience when games are on the line showed in Saturday's overtime loss to Heritage Academy in the Oriole Classic. With starters Tarja Lewis and Augusta Seremeth fouling out in the last five minutes of regulation, the Orioles tried to keep up with the more-experienced Eagles. The Orioles hung with Heritage long enough to force overtime and the game was tied at 51 with 1 minute, 30 seconds left in extra period. / The Frederick News-Post

St. Augustine, FL
FSDB'S LADY DRAGONS BASKETBALL TEAM BREAKS RECORD
The girls of the Florida School of the Deaf & Blind's basketball team have been on a hot streak - and tonight they accomplished their goal to knock down a school record. The Dragons won their 14th straight game tonight, breaking a a school record for most straight wins, which has stood since 1938. Monday, the team tied the school record of 13th straight wins. / First Coast News


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COMING EVENTS
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San Leandro, CA
DEAF WOMEN OF COLOR CONFERENCE IV: UPDATED INFO
Here is the updated information about upcoming Deaf Women of Color Conference IV that is to be held at San Leandro, California. Check out the flyer below and their website at deafwomenofcolor.com to register for the event. / The Rosa Lee Show

Austin, TX
TDI BIENNIAL CONFERENCE, JUNE 2-4, 2011
ACCESS FOR ALL -- TEXAS SIZE! Join us for the 19th Biennial TDI Conference. June 2-4, 2011. Austin Hyatt Regency Hotel, 208 Barton Springs, Austin, TX 78704. Attendees will enjoy exhibits, speakers and workshop presenters, and networking opportunities. / TDI


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EMPLOYMENT
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You can advertise your job openings here for just $20 a week (up to 100 words, 10 cents each add'l word). To place your ad, send the announcement to mail@deafweekly.com.

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Deaf Counseling, Advocacy & Referral Agency

JOB ANNOUNCEMENT
Director of Client Support Services
Full-time * Exempt * San Leandro, CA

This position directs and supervises all aspects of Client Support Services (CSS) offices as well as specialized programs. Represents the agency in educational and advocacy contexts; coordinates program development and evaluation, and monitors department budget. This position reports to the Executive Director.

RESPONSIBILITIES:
-- Coordinate and implement staffing and programs in the San Leandro, Fremont, San Jose, and Fremont Oak Gardens (FOG) Client Support Services offices
-- Provide training and supervision to all Client Support Specialists, Program Developer, and contractors (for ASL classes and computer classes)
-- Develop linkages and working relationships with other agencies serving the deaf and hard of hearing community
-- Implement grant research and grant writing priorities to sustain the programs within the agency
-- Oversee the compliance of contracts that fund programs within the agency
-- Conduct evaluations of programs to ensure that services are meeting the current needs in the community
-- Monitor department budget
-- Facilitate regularly scheduled department meetings
-- Participate in management team meetings to support department as well as agency operations
-- Represent DCARA and/or the deaf and hard of hearing community at meetings and community events
-- Other responsibilities as assigned by the Executive Director.

REQUIRED SKILLS:
-- Bachelor’s degree in counseling, social services, deafness, or related areas. MA degree preferred.
-- Experience in supervision and management
-- At least two years experience in program service delivery
-- Demonstrated organizational, analytical, and writing skills
-- Demonstrated ability to work well with others and to initiate projects independently
-- Knowledge of MS windows software (Word, Excel, PowerPoint, Outlook)
-- Proficiency in American Sign Language and English
-- Positive cultural perspective of Deaf people
-- Able to travel during the week (and occasional weeknights/ weekends) and throughout the DCARA service area

SALARY & BENEFITS: Salary is negotiable dependent on experience and education. DCARA offers full medical, dental, vision and life insurance benefits in addition to 12 days of holiday leave plus one week paid winter holiday.

DEADLINE: Friday, February 4, 2011 at 12:00 pm

APPLICATION PROCEDURE: Send an application (available at www.dcara.org/jobs), cover letter, three references and resume to:
Human Resources
14895 East 14th Street, Suite 200
San Leandro, CA 94578 or hr@dcara.org

DCARA is an At-Will and Equal Opportunity Employer.

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Deaf Counseling, Advocacy & Referral Agency

JOB ANNOUNCEMENT
Director of Employment Services (Full Time)
Fremont and San Leandro, California


DCARA has a full-time job opening for the position of Director of Employment Services. This position has two major responsibilities: 1. Manage the Employment Services Department which is charged with the task of working with Deaf and hard of hearing residents of the San Francisco Bay Area to enhance their vocational skills, increase their employability, place them in jobs, and work with them to retain their employment; and 2. Develop and implement the Deaf Employment Training Center, a pre-employment skills training and development program for Deaf and hard of hearing individuals. This position will report to the Executive Director and will occupy an office at the Fremont EDD office (primarily) and at DCARA Headquarters in San Leandro.

RESPONSIBILITIES:
-- Oversee the compliance of contracts that fund Employment Services department within the agency
-- Provide training and supervision to all Employment Services staff
-- Work with Executive Director and Program Developer to develop funding opportunities to implement Deaf Employment Training Center
-- Develop linkages and working relationships with other agencies serving the deaf and hard of hearing community
-- Conduct evaluations of services offered within Employment Services Department to ensure that services are meeting the current needs in the community
-- Advocate for employability and communication access for clients
-- Monitor department budget
-- Facilitate regularly scheduled department meetings
-- Participate in management team meetings to support department as well as agency operations
-- Other responsibilities as assigned by the Executive Director

REQUIRED SKILLS:
-- Bachelor’s degree in vocational services, social services, counseling, or related areas. MA degree preferred
-- Experience in supervision and management
-- At least two years experience in program service delivery
-- Demonstrated organizational, analytical and writing skills
-- Knowledge of MS Windows software (Word, Excel, PowerPoint, Outlook)
-- Proficiency in American Sign Language and English
-- Positive cultural perspective of Deaf people
-- Able to travel during the week (and occasional weeknights/weekends) and throughout the DCARA service area

SALARY: Salary is negotiable dependent on education and experience. DCARA offers 12 days of holiday leave plus paid winter holiday, and full medical, dental, vision and life insurance benefits.

DEADLINE: position open until filled

APPLICATION PROCEDURE: Send DCARA application (www.dcara.org under “About”/”Jobs”), cover letter, resume & three references via mail, email or fax to:
DCARA - Human Resources
14895 E. 14TH Street, Suite 200
San Leandro, CA 94578
Email: hr@DCARA.org
Fax: 510.483.2526

DCARA is an at-will and equal opportunity employer

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Company: The Z® / CSDVRS

Title: National Account Manager

Locations: Southeast Region and Northwest Region

Summary: The National Account Manager will be responsible for introducing CSDVRS to new business customers, while also strengthening CSDVRS' relationship with current business customers. Responsible for sharing new exciting products and features with customers who desire to use video relay service in their place of employment by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following:
* Plans and directs sales and service programs to promote new markets, improve competitive position in area, and provide fast and efficient customer service.
* Primary POC for Business users in assigned region.
* Prospect assigned region for new customers.
* Suggesting and implementing creative and practical methods for selling CSDVRS, strengthening client relationships, and increasing visibility.
* Coordinating aspects of CSDVRS marketing efforts.
* Work with other Regional Account Managers to plan and implement state and region-wide events and promotions.
* Coordinate referrals of installations of CSDVRS equipment in homes, agencies, and/or businesses through our installation program; Confers with potential customer to ascertain equipment, supplies, and service needs.
* Work closely with local interpreting agencies.
* Communicate with and submit regular activity reports to the General Manager of BVS.
* Perform additional sales related responsibilities and other duties as assigned.

Qualifications:
* Must have strong knowledge of Telecommunications Relay Service Industry.
* Must have excellent interpersonal skills and ability to work successfully with a variety of people.
* Must have the ability to communicate fluently in American Sign Language
* Must have a good understanding of Deaf Culture.
* Must have strong written and verbal communication skills.
* Must have extensive customer service experience.
* Must be willing to work a variety of hours and to travel frequently.
* Must have knowledge of Video applications.

Requirements:

Education and/or Experience:
* 1-2 years of sales experience preferred.
* Bachelor's Degree in related field strongly preferred.
* Computer knowledge and Microsoft office

Salary: Commensurate with experience and qualifications. Please send salary requirements to be considered.

Benefits: Health Insurance, Life Insurance, Dental Plan, Vision Plan, Paid Time Off, Short/Long Term Disability, 401K and matching, Paid Holidays and Employee Assistance Program

Application Deadline: Open until filled.

Send Resume and Cover Letter to: jobs@zvrs.com

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